I signed up under the student forums. I filled out the information (although there is an error I'd like to fix which I'm unable to fix because I can't get into the forum) and was told that I needed to activate my registration and that an e-mail was forthcoming. The e-mail never came. I thought maybe the registration didn't go through but apparently there is an account. But I can't get into the student community. I keep getting a page telling me to request the activation be resent but the e-mail never arrives and I can't get into the community forums. I have an account which posts elsewhere but doesn't post where I signed up in the first place and am constantly redirected to request an e-mail for activation which never arrives.
What am I doing wrong?
Hi ldblackman:
We have sent you another activation email. Please make sure to check your SPAM folder in case you don't see any email in your Inbox folder.
Have a nice day!
Best Regards,
I appreciate the help. And I did get an e-mail from you discussing the new activation e-mail. Unfortunately, I've not actually received the activation e-mail. I checked both the suspected and known spam folders and there's nothing there. I find this odd since apparently my e-mail address must be correct as I can get e-mail sent to me. Perhaps I should try another e-mail address?
Hi ldblackman,
we have manually activated your account. Can you please let us know if you are able to login normally to the Education Community website?
Thanks!
I am also having this problem, i have tried re-sending a verification/activation email to my email address but have not obtained a single email regarding the activation of my account on Autodesk.
Hi Grace.
I have checked your account and, while you do have an active account with Autodesk, you don't seem to have one with the Education Community.
I'm sending you your account details via private message here on the forums. Let me know if everything works fine with the details you have received by private message.
Thank you!
Hi Andrea,
Your Education Community account hadn't been activated which would explain the lack of access. With that being said, I've just activated it / please let us know if you encounter any further issues.
Hey I have the same problem I Cant activate my account because I havent recive eny e-mail please activate the account manually
Hi tabuyo2,
I have activated your Education Community account. Feel free to contact us if you encounter other issues.
Hi lubo.michalko,
Your account is showing on our side as already activated. Can you please confirm that you have now been able to activate your account?
Thank you
my case is different. I got an activation email ..but wnen I click on th link it takes me to the blank page.and nothing happened than.
What should I do ??
@Anonymous wrote:I signed up under the student forums. I filled out the information (although there is an error I'd like to fix which I'm unable to fix because I can't get into the forum) and was told that I needed to activate my registration and that an e-mail was forthcoming. The e-mail never came. I thought maybe the registration didn't go through but apparently there is an account. But I can't get into the student community. I keep getting a page telling me to request the activation be resent but the e-mail never arrives and I can't get into the community forums. I have an account which posts elsewhere but doesn't post where I signed up in the first place and am constantly redirected to request an e-mail for activation which never arrives.
What am I doing wrong?
do ??
Hello Parul and welcome to the community!
I'm showing that your account is activated on our end. Can you please clear your internet cache, attempt to login to the Education Community, and let us know if you experience any further issues?
Hi Nils,
This blank or white page issue has been escalated and is being worked on.
On my end, I have activated your EDU Account as well as Hanson's. Do let us know if you still encounter issues logging in.
Hi Parul,
I can see on our end that your account has already been activated. Do let us know if you still cannot log into the Education Community site.
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