Maya 2015 for Mac licensing via network did not work - the dns name of our "existing license server" was entered during installation but "continue" was grayed out. The server is a PC server and already has some PC student stations attached to the server for licensing and working.
Pinging the existing server works so it isn't a matter of dns resolution.
To continue and hope for registration afterwards I set it(the Maya 2015 for Mac install) to trial for 30 days and then hoped to activate the network license approach afterwards but it (the option for network licensing) does not come up at all. I guess that is a kind of problem - do I have to uninstall or can I just over-write the existing trial install when the first problem is fixed or is there a way to bring up the network licencing prompt after the initial install? So I guess there are two questions.
Asking the Educaiton Community Support center proved fruitless and they directed me here. I searched the forums but mostly what I saw was people asking how to get a Mac server to be a licensing server. That is not this scenario.
Solved! Go to Solution.
Solved by TravisNave. Go to Solution.
Trials are stand-alone. So you will have to reinstall as a network license and point to the license manager.
Thanks for that Travis. ok that answers the second part.
Now does anyone have a clue why the "continue" button is grayed out when I put in the server that is at the same time working on some pcs?
My only thought is that somehow it is not authenticating the name you put in the box or perhaps something else is missing that it is waiting on?
what are you supposed to put in the slot other than the DNS name. Is there a port number I should put in??
No, that should work. I am just speculating that perhaps the DNS is not resolving, or something.
That was a thought I had too yet it resolved perfectly fine via ping. Can anyone provide more details of how this works? Obviously somewhere there is a failure to communicate but I see no details about what to test. If no one has any ideas I'm going to have to do packet captures and try to decode what to even look for on my own.
For example - does the authentication use tcp packets and thus direct to the target or does it use udp packets and acknowledges answers from the specified server? Has anyone figured out any firewall rules that could be a problem?
It would look for 27000 and 2080.
So lets take the steps one at a time.
I get to the "enter license information".
I tag "license for Maya" instead of trial.
I tag Network vs standalone.
I put in the "existing licesne server" the name of the server that is our license server.
... the button is grayed out....
It is like it isn't even checking - that it is just waiting for a legal entry or something.
And you put in the serial/product key?
um - no - isn't that what the server is for? Guess I'll be doing that next!
Yep, you still need a valid serial/product key.
Yeap.
Apparently I have no clue what a license server is for and none of the directions said otherwise.
lol