Installation & Licensing

Installation & Licensing

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New Member
bellonjean
Posts: 1
Registered: ‎12-28-2013
Message 1 of 2 (272 Views)

Cannot activate Autocad 2014

272 Views, 1 Replies
12-28-2013 08:20 AM

Hello,

 
I am a student in architecture. I run into several issues wile trying to install and use Autocad on my computer.
 
First when I open Autcad, there is nothing in the "Autodesk licensing"  window that pops up right in the beginning.
Capture1.JPG
With a right click I can get a link that I use in Chrome.
Capture2.JPG
There they tell me that  "Reactivation Limit [is] Reached" 
Capture3.JPG
 
Alternatively, when I close the first blank windows I get a new one (see below):
Capture4.JPG
 
Then I get another blank windows and I use the same trick as before to open it in Chrome. There I get:
Capture6.JPG
 
If I choose the first option I am back to the  "Reactivation Limit Reached" page. Instead I choose the second option and use the activation code that I received earlier by email. Then I get 
Capture7.JPG
 

which looks great BUT....when I click on Finish I get:

Capture8.JPG

"RTFailure", Autocad is still stuck with a blank window. If I launch it again it is the same thing as before as if nothing happened.

 

I have looked everywhere online. I am getting pretty upset about Autocad (especially when they have a page suggesting to go back from Internet explorer 9 to the 8th when I have the 11th version: do they even bother to update their website?). I emailed them and all I get is a useless automatic reply. 

Any help will be extremely appreciated!

 

John

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 2 of 2 (222 Views)

Re: Cannot activate Autocad 2014

01-02-2014 01:07 PM in reply to: bellonjean

Apologies for the inconvenience and poor experience John.

 

Referencing IE8 and 9, I'm guessing that you saw the blank activation screen solution? I know that's not ideal, but as that typically resolves this one can you please do so temporarily and let us know if that resolves it?



Philip Schmelzer
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