Installation & Licensing

Installation & Licensing

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*Expert Elite*
TravisNave
Posts: 10,141
Registered: ‎01-14-2005
Message 11 of 18 (256 Views)

Re: Cannot Activate AutoCAD 2010

07-17-2013 07:23 AM in reply to: PTRogers

Sounds like you need new IT.  Not having local admin rights to your machine is a failure on their part.  Being IT myself, I can sound off on my soap box as such.  :smileyvery-happy:

 

In any case, have them also activate the software under admin privileges. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Product Support
emily.xu
Posts: 464
Registered: ‎03-29-2010
Message 12 of 18 (238 Views)

Re: Cannot Activate AutoCAD 2010

07-18-2013 08:00 PM in reply to: PTRogers

As a Gold subscription customer, you can contact our technical support by phone.Please refer to this solution on how to acess your phone support.

As for your activation issue, it will be better if you can provide more details, like error messages or images, so we can give you suggestions on how to resolve it.

 


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Emily Xu
Product Support
emily.xu
Posts: 464
Registered: ‎03-29-2010
Message 13 of 18 (218 Views)

Re: Cannot Activate AutoCAD 2010

07-23-2013 02:44 AM in reply to: PTRogers

Did your problem resolved after reinstall the product?

If you still need any help from us, please just let us know. 


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Emily Xu
Contributor
PTRogers
Posts: 12
Registered: ‎07-15-2013
Message 14 of 18 (214 Views)

Re: Cannot Activate AutoCAD 2010

07-23-2013 09:26 AM in reply to: PTRogers

After reloading and some IT support I am up and running! Thank all of you for your help!

New Member
gohltkps
Posts: 2
Registered: ‎09-25-2013
Message 15 of 18 (177 Views)

Re: Cannot Activate AutoCAD 2010

09-25-2013 05:44 AM in reply to: TravisNave

I have just changed my desktop computer C drive hard disk, after download the autocad LT 2010 program and activation found " Invalid serial number", pls help urgently. thank you.

Community Manager
camilo.lemos
Posts: 1,001
Registered: ‎09-28-2011
Message 16 of 18 (170 Views)

Re: Cannot Activate AutoCAD 2010

09-25-2013 06:01 AM in reply to: gohltkps

Hi gohltkps,

Your product has likely been upgraded to a newer version.

Please, send me the serial number and request code of your product via Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message).

Thank you,



Camilo Lemos
New Member
gohltkps
Posts: 2
Registered: ‎09-25-2013
Message 17 of 18 (158 Views)

Re: Cannot Activate AutoCAD 2010

09-25-2013 06:25 PM in reply to: camilo.lemos

Serial # xxx-xxxxxxxx
Product Key # 057B1
Request Code #xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 18 of 18 (153 Views)

Re: Cannot Activate AutoCAD 2010

09-25-2013 06:43 PM in reply to: gohltkps

Dear gohltkps

 

I will send the acivation code via private message. Please remember not to post any sensitive information here  for security reasons.  When you log-in to your account, on the upper right hand side of the screen, right before your user ID, you will see an envelope. You can click on it and you find an email from us with theinformtion that you need to activate your license.

 

For future reference, please contact our Registration and Activation Team directly for immediate assistance.

 

Best Regards,

 

 



Arlin Bibat
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