Cannot Access Account page

[ihamblin]

I've just purchased the 3ds max Rental license and after logging into my account at https://accounts.autodesk.com I cannot access my 'Account' page. Keep getting HTML Error 404.

Can this be fixed please? Would like to download 3ds max.

[jessica.t]

Hi ihamblin and welcome to the Autodesk Community!

The Autodesk Accounts website is up and running as normal and when I open your hyperlink I am able to log in. Here are a few things you can try:

- Clear the cookies and cache from your preferred web browser

- Use Internet Explorer (versions 8 and up), Firefox, or Chrome

- Add the Autodesk Accounts website as safe in your antivirus software

Please "Accept as a Solution" if this post resolves your issue so that others with this same question can more easily find an answer. If not, please respond to this post with further details. Thank you!