Installation & Licensing

Installation & Licensing

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Active Member
r.wood
Posts: 8
Registered: ‎12-02-2011
Message 1 of 11 (411 Views)

Can't shake off the error codes...

411 Views, 10 Replies
12-02-2011 04:40 PM

Well, downloaded it succesfully, went through the install bit successfully, clicked the next "Install, Install on this computer" - Determining installation requirements... then accept the legal jargon, entered my code succesfully, clicked install again then almost straight away it just says they all failed to install and the log says a mixture of error 1619, error 1603, C++ 2005 redistribution failure and C++ 2010 redis...

 

Got a state of the art PC that can run anything else, everything is upto date..

 

So this is the current message:

 

2011/12/3:00:27:05 User USER-PC === Setup started on USER-PC by User ===

2011/12/3:00:27:05 User USER-PC Launch

2011/12/3:00:27:11 User USER-PC === Setup ended ===

2011/12/3:00:27:05 User USER-PC === Setup started on USER-PC by User ===

2011/12/3:00:27:05 User USER-PC Launch

2011/12/3:00:27:11 User USER-PC PageOpen LaunchDialog  

2011/12/3:00:27:51 User USER-PC PageOpen LicenseDialog  

2011/12/3:00:28:11 User USER-PC PageOpen ProductInfoDialog  

2011/12/3:00:29:05 User USER-PC PageOpen ProductSelectionDialog2  

2011/12/3:00:37:53 User USER-PC PageOpen FullProgressDialog  

2011/12/3:00:37:53 User USER-PC Installing Microsoft Visual C++ 2010 Redistributable (x86): C:\Autodesk\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\Users\User\AppData\Local\Temp\vcredist_x86_2010.log

2011/12/3:00:37:54 User USER-PC Install Microsoft Visual C++ 2010 Redistributable (x86) Failed Installation aborted, Result=1603

 

Would appreciate any help, got a project i could do with getting stuck into

Alumni
INACTIVE_Timmy.DeAustria
Posts: 72
Registered: ‎10-04-2011
Message 2 of 11 (406 Views)

Re: Can't shake off the error codes...

12-02-2011 06:11 PM in reply to: r.wood

You are getting the error most likely because you are getting conflicts Microsoft Visual C++ 2010 Redistributable Package. You can manually install the components manually through the links below:

 

For Microsoft Visual C++ 2010 Redistributable Package


Download and install Microsoft Visual C++ 2010 x86 Redistributable Package manually. You can find the download here:

32 bit:
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5555

64 bit
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=14632

 

Hope this helps.



Timmy De Austria
Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:
Active Member
r.wood
Posts: 8
Registered: ‎12-02-2011
Message 3 of 11 (404 Views)

Re: Can't shake off the error codes...

12-03-2011 02:25 AM in reply to: INACTIVE_Timmy.DeAustria

it says that link is an older version than the one i currently have installed, so i uninstalled it and installed your older version and im still getting;

 

2011/12/3:10:18:18 User USER-PC === Setup started on USER-PC by User ===

2011/12/3:10:18:18 User USER-PC Launch

2011/12/3:10:18:24 User USER-PC === Setup ended ===

2011/12/3:10:18:19 User USER-PC === Setup started on USER-PC by User ===

2011/12/3:10:18:19 User USER-PC Launch

2011/12/3:10:18:24 User USER-PC PageOpen LaunchDialog  

2011/12/3:10:18:52 User USER-PC PageOpen LicenseDialog  

2011/12/3:10:19:05 User USER-PC PageOpen ProductInfoDialog  

2011/12/3:10:19:26 User USER-PC PageOpen ProductSelectionDialog2  

2011/12/3:10:19:30 User USER-PC PageOpen FullProgressDialog  

2011/12/3:10:19:30 User USER-PC Installing Microsoft Visual C++ 2010 Redistributable (x86): C:\Autodesk\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\Users\User\AppData\Local\Temp\vcredist_x86_2010.log

2011/12/3:10:19:32 User USER-PC Install Microsoft Visual C++ 2010 Redistributable (x86) Failed Installation aborted, Result=1603

 

pic of what i see below

Alumni
INACTIVE_Timmy.DeAustria
Posts: 72
Registered: ‎10-04-2011
Message 4 of 11 (392 Views)

Re: Can't shake off the error codes...

12-03-2011 11:24 AM in reply to: r.wood

Sorry about that. You can uninstall that version and install either of this:

 

For 32 bit

http://www.microsoft.com/download/en/details.aspx?id=8328

 

For 64bit

http://www.microsoft.com/download/en/details.aspx?id=13523

 

Install C++ manually before your Revit application.

 

Keep me updated.

Good lucl!!!

 



Timmy De Austria
Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:
Active Member
r.wood
Posts: 8
Registered: ‎12-02-2011
Message 5 of 11 (391 Views)

Re: Can't shake off the error codes...

12-03-2011 12:38 PM in reply to: INACTIVE_Timmy.DeAustria

Nope, getting exactly the same as the last

 

worth re-downloading overnight?

Alumni
INACTIVE_Timmy.DeAustria
Posts: 72
Registered: ‎10-04-2011
Message 6 of 11 (373 Views)

Re: Can't shake off the error codes...

12-03-2011 03:38 PM in reply to: r.wood

I am sorry to hear that you are still getting the error. Error 1603 is a generic error. You can download again if you want to, but check you .NET Framework 4.0 using the cleanup tool and reinstall.

 

.NET Cleanup tool can be found here:

http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

 

Here is a link to the download for the Microsoft .NET Framework 4.0: Standalone
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=0a391abd-25c1-4fc0-919f-b21f31ab88b7

 

Web Installer
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17851

 

Try fixing .NET Framework 4.0 and run the C++ installer again before installing Revit.

 

Good Luck.



Timmy De Austria
Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:
Active Member
r.wood
Posts: 8
Registered: ‎12-02-2011
Message 7 of 11 (372 Views)

Re: Can't shake off the error codes...

12-03-2011 04:17 PM in reply to: INACTIVE_Timmy.DeAustria

ran net clean up,

ran web installer,

ran C++ repair/install

 

went though install again and got exactly the same thing....

 

2011/12/4:00:11:26 User USER-PC === Setup started on USER-PC by User ===

2011/12/4:00:11:26 User USER-PC Launch

2011/12/4:00:11:33 User USER-PC === Setup ended ===

2011/12/4:00:11:26 User USER-PC === Setup started on USER-PC by User ===

2011/12/4:00:11:26 User USER-PC Launch

2011/12/4:00:11:33 User USER-PC PageOpen LaunchDialog  

2011/12/4:00:12:13 User USER-PC PageOpen LicenseDialog  

2011/12/4:00:12:17 User USER-PC PageOpen ProductInfoDialog  

2011/12/4:00:12:34 User USER-PC PageOpen ProductSelectionDialog2  

2011/12/4:00:12:39 User USER-PC PageOpen FullProgressDialog  

2011/12/4:00:12:39 User USER-PC Installing Microsoft Visual C++ 2010 Redistributable (x86): C:\Autodesk\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\Users\User\AppData\Local\Temp\vcredist_x86_2010.log

2011/12/4:00:12:41 User USER-PC Install Microsoft Visual C++ 2010 Redistributable (x86) Failed Installation aborted, Result=1603

 

So much for my weekend spent learning how to use Revit...

 

Active Member
r.wood
Posts: 8
Registered: ‎12-02-2011
Message 8 of 11 (362 Views)

Re: Can't shake off the error codes...

12-04-2011 01:22 AM in reply to: r.wood

Also re-downloaded last night and still getting the same when i tried installing the new download this morning.

Active Member
r.wood
Posts: 8
Registered: ‎12-02-2011
Message 9 of 11 (336 Views)

Re: Can't shake off the error codes...

12-05-2011 08:52 AM in reply to: r.wood

Just to Clarify its Revit 2012 im struggling with, i downloaded 3DsMax(2012) and installed it took about 5min this morning with not a single problem and runs like a dream which baffles me even more why revit just wont install.

Employee
DannyHubbard
Posts: 281
Registered: ‎05-17-2007
Message 10 of 11 (316 Views)

Re: Can't shake off the error codes...

12-06-2011 09:56 AM in reply to: r.wood

 

Try going into Control Panel and Uninstal the Microsoft Visual C++ 2010 redistributables, both x86 and x64. Then try reinstalling Revit.

Design Review has some problems if a new version of the 2010 redistributables are installed.

 

Thanks,

Danny



Danny Hubbard
QA Analyst
Autodesk, Inc.
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