Installation & Licensing

Installation & Licensing

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gtarjohnpro
Posts: 1
Registered: ‎07-17-2011
Message 1 of 3 (569 Views)

Can't register product...

569 Views, 2 Replies
07-18-2011 01:22 PM

Dear Autodesk,

I am a student in the education community and have the same error when I try to activate the product after the installation. I currently have Windows 7 32-bit on a Toshiba Satellite L505D-S5983 ( if that matters at all).  I have a AMD Athlon 2 Dual-Core M300. When the activation page comes up (The one with the 30 day ticker and the option to activate) I click Activate option and this comes up:

Please Help!

Error

*Expert Elite*
JDMather
Posts: 26,585
Registered: ‎04-20-2006
Message 2 of 3 (565 Views)

Re: Can't register product...

07-18-2011 02:12 PM in reply to: gtarjohnpro

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

 

(are you sure your Win 7 is 32-bit (rare - installed by you)?

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Employee
HelenChen-Autodesk
Posts: 113
Registered: ‎08-10-2008
Message 3 of 3 (538 Views)

Re: Can't register product...

07-19-2011 10:45 PM in reply to: gtarjohnpro

Hello,

 

Could you please have a look about below 2 posts to see whether this help to solve your problem?

 

Register Today (Product Activation Wizard) displays only two radio buttons

Blank Activation Screen 

 

Regards,

Helen

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