Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎07-17-2011
Message 1 of 3 (570 Views)

Can't register product...

570 Views, 2 Replies
07-18-2011 01:22 PM

Dear Autodesk,

I am a student in the education community and have the same error when I try to activate the product after the installation. I currently have Windows 7 32-bit on a Toshiba Satellite L505D-S5983 ( if that matters at all).  I have a AMD Athlon 2 Dual-Core M300. When the activation page comes up (The one with the 30 day ticker and the option to activate) I click Activate option and this comes up:

Please Help!


*Expert Elite*
Posts: 26,616
Registered: ‎04-20-2006
Message 2 of 3 (566 Views)

Re: Can't register product...

07-18-2011 02:12 PM in reply to: gtarjohnpro


(are you sure your Win 7 is 32-bit (rare - installed by you)?

Please mark this response as "Accept as Solution" if it answers your question.
Autodesk Inventor 2014 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional
Inventor Professional 2015 64-bit
Posts: 113
Registered: ‎08-10-2008
Message 3 of 3 (539 Views)

Re: Can't register product...

07-19-2011 10:45 PM in reply to: gtarjohnpro



Could you please have a look about below 2 posts to see whether this help to solve your problem?


Register Today (Product Activation Wizard) displays only two radio buttons

Blank Activation Screen 




Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.