Installation & Licensing

Installation & Licensing

New Member
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Registered: ‎09-28-2012
Post 1 of 5

Can't open Student Version of AutoCAD 2013

2658 Views, 4 Replies
09-28-2012 08:08 AM



I've tried looking at other forum posts to solve my problem but I can't seem to find the solution. I downloaded the new AutoCAD 2013 onto my computere (Student version), installed it as per the instructions, but everytime I open the program, a window appears saying: "AutoCAD Application has stopped working"

The problem details are as follows:


  Problem Event Name:    APPCRASH
  Application Name:    acad.exe
  Application Version:
  Application Timestamp:    4f309abd
  Fault Module Name:    accore.dll
  Fault Module Version:
  Fault Module Timestamp:    4f309bcf
  Exception Code:    c0000005
  Exception Offset:    00000000000bddf0
  OS Version:    6.1.7601.
  Locale ID:    4105
  Additional Information 1:    d357
  Additional Information 2:    d3571c485c0fb56bb09815278810e62e
  Additional Information 3:    ca0a
  Additional Information 4:    ca0ace0354cacec4604c1bcbda58e4cc


The program doesn't load at all. I was able to install Autodesk Design Review 2013 and Autodesk Inventor Fusion 2013 just fine. I have already tried uninstalling it and re-installing it but the same thing occurs. I'm also pretty sure I have already entered the product code (license) but still no luck.

My computer is currently an Acer Aspire 5741G, Intel(R)Core(TM) i5 CPU   M 430 @2.27GHz 2.27GHz; Ram: 4GB; 64bit OS (Windows 7 Home Premium); Graphics Card: ATI Mobility Radeon: HD 5470 Graphics 512MB.

I am also the main user on my laptop. Any insite as to why this is happening would be very much obliged.


New Member
1 Posts
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Registered: ‎09-30-2012
Post 2 of 5

Re: Can't open Student Version of AutoCAD 2013

09-30-2012 06:48 PM in reply to: delmy.l

i am having this same problem my autocad opens and runs for about two min. then pops up the same error. ant help would be awsome. thanks

*Expert Elite*
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Post 3 of 5

Re: Can't open Student Version of AutoCAD 2013

10-01-2012 03:59 AM in reply to: aflittle1

Please mark this response as "Accept as Solution" if it answers your question.
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New Member
1 Posts
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Registered: ‎05-07-2013
Post 4 of 5

Re: Can't open Student Version of AutoCAD 2013

05-07-2013 08:51 AM in reply to: delmy.l

I have the same problem, just starts to hang just right after "licence checking"! 


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Registered: ‎09-27-2011
Post 5 of 5

Re: Can't open Student Version of AutoCAD 2013

05-07-2013 03:24 PM in reply to: admin

Hello Robin,


Here are the steps needed to resolve, posted by our Installation and Licensing team along with a few other useful solutions.


1. Uninstall AutoCAD.
2. Create a new user account with Admin.
3. Install AutoCAD with the settings below:

4.  Checking license is something related to your computer.  It is not connecting to the internet.

Philip Schmelzer
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