Installation & Licensing

Installation & Licensing

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New Member
washout13
Posts: 2
Registered: ‎08-15-2013
Message 1 of 4 (359 Views)

Can't open a saved DWG file in sketchbook Designer. "failed to send ...

359 Views, 3 Replies
08-15-2013 12:59 AM

I am using an edu Version of Sketchbook Designer 2014 on Win 8. 

Since today I can not open a DWG file (16MB) from yesterday. Sketchbook

shows an Error Prompt:

Autodesk product failed to send the required value for SERIALNUM

It is possible to open and save other files but I need to open this one or convert

it to a working file.

 

Hope you can help me

*Expert Elite*
TravisNave
Posts: 10,752
Registered: ‎01-14-2005
Message 2 of 4 (345 Views)

Re: Can't open a saved DWG file in sketchbook Designer. "failed to send ...

08-15-2013 07:49 AM in reply to: washout13

Welcome to the community.  If you think you can zip and attach the DWG, perhaps it can be fixed.  That is, if it is not sensitive data that you don't want to share. 

New Member
washout13
Posts: 2
Registered: ‎08-15-2013
Message 3 of 4 (337 Views)

Re: Can't open a saved DWG file in sketchbook Designer. "failed to send ...

08-16-2013 01:08 AM in reply to: TravisNave
Hallo,

I tried to send the file but unfortunately it is 16 mb and could not
be sent. Is there a way so I can fix the file myself?

Thanks,

Daniel
*Expert Elite*
TravisNave
Posts: 10,752
Registered: ‎01-14-2005
Message 4 of 4 (333 Views)

Re: Can't open a saved DWG file in sketchbook Designer. "failed to send ...

08-16-2013 09:13 AM in reply to: washout13

You can try to audit and recover it in AutoCAD, perhaps.

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