Installation & Licensing

Installation & Licensing

Reply
New Member
fconique
Posts: 1
Registered: ‎02-03-2013
Message 1 of 3 (215 Views)

Can't log in/download student version of civil 3d

215 Views, 2 Replies
02-03-2013 12:36 PM

Hello, I'm having issues downloading anything from autodesk. I'm trying to get civil 3d (student version) but its asks me to log in endlessly. Please solve this issue! I urgently need to download the program!

New Member
plubline
Posts: 1
Registered: ‎11-14-2012
Message 2 of 3 (182 Views)

Re: Can't log in/download student version of civil 3d

03-08-2013 10:31 AM in reply to: fconique

I have this exact same problem, I click on civil 3d from the software list and clock "download now!" It then asks me to log in, and after I do so (correctly) it refreshes the software page and I'm not logged in.

Customer Service
amanda.k
Posts: 51
Registered: ‎02-24-2012
Message 3 of 3 (172 Views)

Re: Can't log in/download student version of civil 3d

03-08-2013 11:28 AM in reply to: plubline

Hello Paul,

 

There was a small "hiccup" in the Education Community that was causing the error, however it has just been corrected.

 

Can you please try this action again, making sure that you clear your cookies / cache for the best result.

 

In the future, as a temporary workaround, you can either utilize our Trials page (for 2013 software) or the Student Facebook site to obtain a download link.

 

We apologize for the inconvenience and thank you very much for your patience.



Amanda Kinley
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.