I'm trying to install the 64 bit version of Mudbox for Windows 7. I run the setup, enter the product key and set a custom location but it keeps failing immediately and I get this message:
I tried selecting the 30-day trial instead and not changing the default install location, but no good. It just keeps failing to install.
Here's a copy/paste of the log file, dunno if it's very helpful:
2013/4/9:14:24:48 Romtin ROMTIN-PC === Setup started on ROMTIN-PC by Romtin ===
2013/4/9:14:24:48 Romtin ROMTIN-PC Launch
2013/4/9:14:24:48 Romtin ROMTIN-PC PageOpen LaunchDialog
2013/4/9:14:24:55 Romtin ROMTIN-PC PageOpen LicenseDialog
2013/4/9:14:24:57 Romtin ROMTIN-PC PageOpen ProductInfoDialog
2013/4/9:14:25:20 Romtin ROMTIN-PC PageOpen ProductSelectionDialog2
2013/4/9:14:25:22 Romtin ROMTIN-PC PageOpen FullProgressDialog
2013/4/9:14:25:22 Romtin ROMTIN-PC Installing Autodesk® Mudbox® 2013: TRANSFORMS="C:\Users\Romtin\AppData\Local\Temp\_AI
2013/4/9:14:25:23 Romtin ROMTIN-PC Install Autodesk® Mudbox® 2013 Failed Installation aborted, Result=1603
Solved! Go to Solution.
Solved! by DarrenP. See the answer in context.
a 1603 error is a generic windows error that can be caused by multiple things with multiple solutions
i don't have issues with prerequisites like C++ or .NET failing. I even altered the .ini (setup) file to not search for those and it still failed. actually the prerequisites don't even show up all i see is mudbox failing.
I turned UAC off and I'm running as admin on my computer (plus I'm the only user). I have no anti-virus software and I turned off my Windows firewall... Still didn't work. I also tried using default location for install and selected NO Service pack but no good...
I tried Maya 2013 as well, and it failed too. Same issue.
Try installing as a different user with admin rights.
just got back home not too long ago...
tried running in windows diagnostic as per those linked instructions, Darren. didn't work..
now I guess I'll make a new user with admin priviledges on my computer and try Travis' idea.
I never mentioned I already have Maya 2012 (student edition) on this computer. Installed it back in August last year with no problems whatsoever. Could that be the problem? I can't afford to risk uninstalling that, I go back to school on Monday and I need it.
Replies, anyone and everyone, please
AWESOME! thank you so much Travis. I made a separate user account with admin priviledges and ran the install. i literally gasped when the install bar stayed on the screen and Mudbox successfully installed. I chose to manually install the service packs, but that didn't take more than a few seconds.
Again, this had been driving me nuts since Monday night so thank you so much everyone!!
t". I may solve your problem.
This is a closed thread, and deleting this file has no impact on the problem by the OP. This file should never be deleted unless there is a licensing error preventing activation or installation due to the corruption of that file. It will be obvious if it needs to be deleted by the error. If you delete this file, you will lose activation for all of the Autodesk products installed on your machine. It should only be done as a last resort and for the specific problem that is needed.
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