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Can't install Autodesk 2012

3 REPLIES 3
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Message 1 of 4
Anonymous
387 Views, 3 Replies

Can't install Autodesk 2012

Everytime I run this awful software it fails to install with now errors. I can't call support beacue there is now number that works. Please help have tried for the last 3 weeks with no success.

3 REPLIES 3
Message 2 of 4
rkmcswain
in reply to: Anonymous

kericsontrue wrote:

Everytime I run this awful software it fails to install with now errors. I can't call support beacue there is now number that works. Please help have tried for the last 3 weeks with no success.

Can you provide some more details such as:

* What O/S are you using?

* What are the errors you are getting?

* Can you post screenshots and/or install log files?

 

Also, have you done this?

  1. Visit http://knowledge.autodesk.com/contactus
  2. Select “Installation and Configuration”
  3. Select appropriate subtopics from the pull-down menus
  4. Select “I Still Need Help”  if you need personal assistance
R.K. McSwain     | CADpanacea | on twitter
Message 3 of 4
Anonymous
in reply to: rkmcswain

Here the log file

Its windows 7 Pro 64Bit

 

Message 4 of 4
TravisNave
in reply to: Anonymous

Here is your error:

 

Install	Microsoft Visual C++ 2010 Redistributable (x86)	Failed	Installation aborted, Result=1603

 Your product is failing to install because the prerequiste program required by the installer is failing prior to the installation of your Autodesk software.

If the prerequisite program already exists on your computer, it is likely newer than the one the Autodesk installer is attempting to install. Please uninstall the prerequisite program causing the issue and run your installer again.

For more information about this process, please see my KB link here:

http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...

If the prerequisite is not already installed and installation still fails, then you may need to make an advanced edit to the setup.ini file to ignore the error. Please make sure you manually install the prerequisite file from Microsoft and then modify the setup.ini file accordingly.

For more information on this process, please see my KB article here:

http://forums.autodesk.com/t5/Installation-Licensing/Install-NET-Framework-Language-Pack-Failed-Inst...



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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