I got this error when installing 3ds max 2015.
can anyone help?
--Setup.log
2014/11/17:22:50:28 useradmin K13040231 === Setup started on K13040231 by useradmin ===
2014/11/17:22:50:28 useradmin K13040231 Path_Length: 155
2014/11/17:22:50:28 useradmin K13040231 Current Directory K:
2014/11/17:22:50:28 useradmin K13040231 Launch
2014/11/17:22:50:28 useradmin K13040231 CommandLine
2014/11/17:22:50:28 useradmin K13040231 Path_Length: 155
2014/11/17:22:50:28 useradmin K13040231 Current Directory C:\Temp\_AI1527.tmp
2014/11/17:22:51:35 useradmin K13040231 === Setup ended ===
2014/11/17:22:50:43 useradmin K13040231 === Setup started on K13040231 by useradmin ===
2014/11/17:22:50:43 useradmin K13040231 Path_Length: 155
2014/11/17:22:50:43 useradmin K13040231 Current Directory C:\Temp\_AI1527.tmp
2014/11/17:22:50:43 useradmin K13040231 Launch
2014/11/17:22:51:32 useradmin K13040231 PageOpen LaunchDialog
2014/11/17:22:51:34 useradmin K13040231 PageOpen LicenseDialog
2014/11/17:22:51:36 useradmin K13040231 PageOpen ProductInfoDialog
2014/11/17:22:53:26 useradmin K13040231 PageOpen ProductSelectionDialog2
2014/11/17:22:54:41 useradmin K13040231 PageOpen FullProgressDialog
2014/11/17:22:54:42 useradmin K13040231 Installing Microsoft Visual C++ 2012 Redistributable (x86): "K:\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/11/17:22:54:53 useradmin K13040231 Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/11/17:22:54:53 useradmin K13040231 Installing Microsoft Visual C++ 2012 Redistributable (x64): "K:\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/11/17:22:56:24 useradmin K13040231 Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2014/11/17:22:56:24 useradmin K13040231 Installing DirectX® Runtime: "K:\3rdParty\DirectX\DXSETUP.exe" /silent
2014/11/17:22:57:20 useradmin K13040231 Install DirectX® Runtime Succeeded
2014/11/17:22:57:21 useradmin K13040231 Installing Autodesk® Material Library 2015: ADSK_EULA_STATUS=#1 MUILANG=ja-jp SETUP_PACKAGENAME="Autodesk 3ds Max Design 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0364-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Microsoft Visual C++ 2008 SP1 Redistributable (x86),;;;;" ADSK_SOURCE_ROOT="K:\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1 TRANSFORMS="C:\Temp\_AI1527.tmp\Media.mst"
2014/11/17:22:57:24 useradmin K13040231 Install Autodesk® Material Library 2015 Failed Installation aborted, Result=1625
2014/11/17:22:57:26 useradmin K13040231 Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2014/11/17:22:57:26 useradmin K13040231 Rollback Microsoft Visual C++ 2012 Redistributable (x64) Failed Failure is ignored, Result=1619
2014/11/17:22:57:26 useradmin K13040231 Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Failure is ignored, Result=1619
It's failing on the material library. Is there already one installed?
Yea I am having this problem as well . I wanted to try out 3Ds max 2015 and when I installed it it gave me the exact same log files. I had not installed any "materials" before, so I do not know what is happening.
Here are my logs if I did miss something and that my problem is diffrent
2014/11/29:18:28:38 Admin RAZORCAT-CMPTR === Setup started on RAZORCAT-CMPTR by Admin ===
2014/11/29:18:28:38 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:18:28:38 Admin RAZORCAT-CMPTR Current Directory C:\Autodesk\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_wi_en-US
2014/11/29:18:28:38 Admin RAZORCAT-CMPTR Launch
2014/11/29:18:28:38 Admin RAZORCAT-CMPTR CommandLine /url "http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_wi_en-... /akamai /trialMode /skipEULA /auth authparam /sid Trial1417314317126
2014/11/29:18:28:38 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:18:28:38 Admin RAZORCAT-CMPTR Current Directory C:\Users\Admin\AppData\Local\Temp\_AI5FDC.tmp
2014/11/29:18:31:53 Admin RAZORCAT-CMPTR === Setup ended ===
2014/11/29:18:28:39 Admin RAZORCAT-CMPTR === Setup started on RAZORCAT-CMPTR by Admin ===
2014/11/29:18:28:39 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:18:28:39 Admin RAZORCAT-CMPTR Current Directory C:\Users\Admin\AppData\Local\Temp\_AI5FDC.tmp
2014/11/29:18:28:39 Admin RAZORCAT-CMPTR Launch
2014/11/29:18:29:43 Admin RAZORCAT-CMPTR Download Play SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/SETUP_x64...
2014/11/29:18:31:53 Admin RAZORCAT-CMPTR Download Complete SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/SETUP_x64...
2014/11/29:18:31:53 Admin RAZORCAT-CMPTR PageOpen LaunchDialog
2014/11/29:18:42:02 Admin RAZORCAT-CMPTR PageOpen LicenseDialog
2014/11/29:18:42:02 Admin RAZORCAT-CMPTR PageOpen ProductSelectionDialog2
2014/11/29:18:42:31 Admin RAZORCAT-CMPTR PageOpen FullProgressDialog
2014/11/29:18:42:31 Admin RAZORCAT-CMPTR Installing Autodesk® 3ds Max 2015 SDK: TRANSFORMS="C:\Users\Admin\AppData\Local\Temp\_AI5FDC.tmp\x64\Tools\MAXSDK\SDK_3DSMAX2015-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max 2015" INSTALLDIR="C:\Program Files\Autodesk\3ds Max 2015 SDK\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2014/11/29:18:43:31 Admin RAZORCAT-CMPTR Install Autodesk® 3ds Max 2015 SDK Succeeded
2014/11/29:18:43:31 Admin RAZORCAT-CMPTR Installing Network License Manager: ALLUSERS=1 INSTALLDIR="C:\Program Files\Autodesk\Autodesk Network License Manager\" ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max 2015" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2014/11/29:18:43:32 Admin RAZORCAT-CMPTR Install Network License Manager Succeeded
2014/11/29:18:43:32 Admin RAZORCAT-CMPTR PageOpen InstallCompleteDialog
2014/11/29:18:43:50 Admin RAZORCAT-CMPTR === Setup ended ===
2014/11/29:18:46:43 Admin RAZORCAT-CMPTR === Setup started on RAZORCAT-CMPTR by Admin ===
2014/11/29:18:46:43 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:18:46:43 Admin RAZORCAT-CMPTR Current Directory C:\Autodesk\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_wi_en-US
2014/11/29:18:46:43 Admin RAZORCAT-CMPTR Launch
2014/11/29:18:46:43 Admin RAZORCAT-CMPTR CommandLine /url "http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_wi_en-... /akamai /trialMode /skipEULA /auth authparam /sid Trial1417315472175
2014/11/29:18:46:43 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:18:46:43 Admin RAZORCAT-CMPTR Current Directory C:\Users\Admin\AppData\Local\Temp\_AIEBB3.tmp
2014/11/29:18:46:46 Admin RAZORCAT-CMPTR === Setup ended ===
2014/11/29:18:46:43 Admin RAZORCAT-CMPTR === Setup started on RAZORCAT-CMPTR by Admin ===
2014/11/29:18:46:43 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:18:46:43 Admin RAZORCAT-CMPTR Current Directory C:\Users\Admin\AppData\Local\Temp\_AIEBB3.tmp
2014/11/29:18:46:43 Admin RAZORCAT-CMPTR Launch
2014/11/29:18:46:45 Admin RAZORCAT-CMPTR Download Skipped SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/SETUP_x64...
2014/11/29:18:46:45 Admin RAZORCAT-CMPTR PageOpen LaunchDialog
2014/11/29:18:46:54 Admin RAZORCAT-CMPTR PageOpen LicenseDialog
2014/11/29:18:46:54 Admin RAZORCAT-CMPTR PageOpen ProductInfoDialog
2014/11/29:18:47:07 Admin RAZORCAT-CMPTR PageOpen ProductSelectionDialog2
2014/11/29:18:47:14 Admin RAZORCAT-CMPTR PageOpen FullProgressDialog
2014/11/29:18:47:15 Admin RAZORCAT-CMPTR Download Play VCREDIST2008SP1X86 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/29:18:47:50 Admin RAZORCAT-CMPTR Download Complete VCREDIST2008SP1X86 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/29:18:47:50 Admin RAZORCAT-CMPTR Installing Microsoft Visual C++ 2008 SP1 Redistributable (x86): "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\x86\VCRedist\2008SP1\vcredist_x86.exe" /q
2014/11/29:18:48:22 Admin RAZORCAT-CMPTR Install Microsoft Visual C++ 2008 SP1 Redistributable (x86) Succeeded
2014/11/29:18:48:25 Admin RAZORCAT-CMPTR Download Play VCREDIST2008SP1X64 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/29:18:49:23 Admin RAZORCAT-CMPTR Download Complete VCREDIST2008SP1X64 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/29:18:49:23 Admin RAZORCAT-CMPTR Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64): "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\x64\VCRedist\2008SP1\vcredist_x64.exe" /q
2014/11/29:18:49:42 Admin RAZORCAT-CMPTR Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) Succeeded
2014/11/29:18:49:43 Admin RAZORCAT-CMPTR Download Play VCREDIST2012X86 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/29:18:50:02 Admin RAZORCAT-CMPTR Download Complete VCREDIST2012X86 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/29:18:50:02 Admin RAZORCAT-CMPTR Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/11/29:18:50:44 Admin RAZORCAT-CMPTR Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/11/29:18:50:45 Admin RAZORCAT-CMPTR Download Play VCREDIST2012X64 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/29:18:51:07 Admin RAZORCAT-CMPTR Download Complete VCREDIST2012X64 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/29:18:51:07 Admin RAZORCAT-CMPTR Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/11/29:18:51:16 Admin RAZORCAT-CMPTR Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2014/11/29:18:51:16 Admin RAZORCAT-CMPTR Download Play DIRECTX http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/DIRECTX.t...
2014/11/29:18:51:54 Admin RAZORCAT-CMPTR Download Complete DIRECTX http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/DIRECTX.t...
2014/11/29:18:51:54 Admin RAZORCAT-CMPTR Installing DirectX® Runtime: "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\DirectX\DXSETUP.exe" /silent
2014/11/29:18:51:58 Admin RAZORCAT-CMPTR Install DirectX® Runtime Succeeded
2014/11/29:18:51:58 Admin RAZORCAT-CMPTR Download Play CM http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CM.tar.lz...
2014/11/29:18:54:29 Admin RAZORCAT-CMPTR Download Complete CM http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CM.tar.lz...
2014/11/29:18:54:29 Admin RAZORCAT-CMPTR Installing Autodesk® Material Library 2015: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Microsoft Visual C++ 2008 SP1 Redistributable (x86),;;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max 2015" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2014/11/29:18:54:54 Admin RAZORCAT-CMPTR Install Autodesk® Material Library 2015 Succeeded
2014/11/29:18:54:54 Admin RAZORCAT-CMPTR Download Play CMILB http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILB.tar...
2014/11/29:18:58:15 Admin RAZORCAT-CMPTR Download Complete CMILB http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILB.tar...
2014/11/29:18:58:15 Admin RAZORCAT-CMPTR Installing Autodesk® Material Library 2015 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{427F733F-4D6C-45BC-9324-EB743104C321},;;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max 2015" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2014/11/29:18:58:29 Admin RAZORCAT-CMPTR Install Autodesk® Material Library 2015 - Base Image Library Succeeded
2014/11/29:18:58:29 Admin RAZORCAT-CMPTR Download Play CMILM http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILM.tar...
2014/11/29:19:47:54 Admin RAZORCAT-CMPTR Download Aborted CMILM http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILM.tar...
2014/11/29:19:47:54 Admin RAZORCAT-CMPTR Install Autodesk® Material Library 2015 - Medium Resolution Library Failed Download Failed, Installation aborted, Result=1603
2014/11/29:19:48:05 Admin RAZORCAT-CMPTR Rollback Autodesk® Material Library 2015 - Base Image Library Succeeded
2014/11/29:19:48:24 Admin RAZORCAT-CMPTR Rollback Autodesk® Material Library 2015 Succeeded
2014/11/29:19:48:24 Admin RAZORCAT-CMPTR Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2014/11/29:19:48:24 Admin RAZORCAT-CMPTR Rollback Microsoft Visual C++ 2012 Redistributable (x64) Failed Failure is ignored, Result=1619
2014/11/29:19:48:24 Admin RAZORCAT-CMPTR Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Failure is ignored, Result=1619
2014/11/29:19:48:25 Admin RAZORCAT-CMPTR Rollback Microsoft Visual C++ 2008 SP1 Redistributable (x64) Failed Installation aborted, Result=1619
2014/11/29:19:48:25 Admin RAZORCAT-CMPTR Rollback Microsoft Visual C++ 2008 SP1 Redistributable (x86) Failed Installation aborted, Result=1619
2014/11/29:19:48:25 Admin RAZORCAT-CMPTR PageOpen InstallCompleteDialog
2014/11/29:20:31:17 Admin RAZORCAT-CMPTR === Setup ended ===
2014/11/29:20:56:44 Admin RAZORCAT-CMPTR === Setup started on RAZORCAT-CMPTR by Admin ===
2014/11/29:20:56:44 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:20:56:44 Admin RAZORCAT-CMPTR Current Directory C:\Autodesk\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_wi_en-US
2014/11/29:20:56:44 Admin RAZORCAT-CMPTR Launch
2014/11/29:20:56:44 Admin RAZORCAT-CMPTR CommandLine
2014/11/29:20:56:44 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:20:56:44 Admin RAZORCAT-CMPTR Current Directory C:\Users\Admin\AppData\Local\Temp\_AIFD99.tmp
2014/11/29:20:57:27 Admin RAZORCAT-CMPTR === Setup ended ===
2014/11/29:20:56:45 Admin RAZORCAT-CMPTR === Setup started on RAZORCAT-CMPTR by Admin ===
2014/11/29:20:56:45 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:20:56:45 Admin RAZORCAT-CMPTR Current Directory C:\Users\Admin\AppData\Local\Temp\_AIFD99.tmp
2014/11/29:20:56:45 Admin RAZORCAT-CMPTR Launch
2014/11/29:20:57:28 Admin RAZORCAT-CMPTR === Setup ended ===
2014/11/29:21:01:28 Admin RAZORCAT-CMPTR === Setup started on RAZORCAT-CMPTR by Admin ===
2014/11/29:21:01:28 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:21:01:28 Admin RAZORCAT-CMPTR Current Directory C:\Autodesk\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_wi_en-US
2014/11/29:21:01:28 Admin RAZORCAT-CMPTR Launch
2014/11/29:21:01:28 Admin RAZORCAT-CMPTR CommandLine /url "http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_wi_en-... /akamai /trialMode /skipEULA /auth authparam /sid Trial1417323665316
2014/11/29:21:01:28 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:21:01:28 Admin RAZORCAT-CMPTR Current Directory C:\Users\Admin\AppData\Local\Temp\_AI5124.tmp
2014/11/29:21:02:28 Admin RAZORCAT-CMPTR === Setup ended ===
2014/11/29:21:01:29 Admin RAZORCAT-CMPTR === Setup started on RAZORCAT-CMPTR by Admin ===
2014/11/29:21:01:29 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:21:01:29 Admin RAZORCAT-CMPTR Current Directory C:\Users\Admin\AppData\Local\Temp\_AI5124.tmp
2014/11/29:21:01:29 Admin RAZORCAT-CMPTR Launch
2014/11/29:21:02:27 Admin RAZORCAT-CMPTR Download Skipped SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/SETUP_x64...
2014/11/29:21:02:28 Admin RAZORCAT-CMPTR PageOpen LaunchDialog
2014/11/29:21:04:18 Admin RAZORCAT-CMPTR PageOpen LicenseDialog
2014/11/29:21:04:18 Admin RAZORCAT-CMPTR PageOpen ProductInfoDialog
2014/11/29:21:04:27 Admin RAZORCAT-CMPTR PageOpen ProductSelectionDialog2
2014/11/29:21:04:32 Admin RAZORCAT-CMPTR PageOpen FullProgressDialog
2014/11/29:21:04:33 Admin RAZORCAT-CMPTR Download Skipped VCREDIST2012X86 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/29:21:04:33 Admin RAZORCAT-CMPTR Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/11/29:21:04:39 Admin RAZORCAT-CMPTR Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/11/29:21:04:39 Admin RAZORCAT-CMPTR Download Skipped VCREDIST2012X64 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/29:21:04:39 Admin RAZORCAT-CMPTR Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/11/29:21:04:40 Admin RAZORCAT-CMPTR Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2014/11/29:21:04:41 Admin RAZORCAT-CMPTR Download Skipped DIRECTX http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/DIRECTX.t...
2014/11/29:21:04:41 Admin RAZORCAT-CMPTR Installing DirectX® Runtime: "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\DirectX\DXSETUP.exe" /silent
2014/11/29:21:04:44 Admin RAZORCAT-CMPTR Install DirectX® Runtime Succeeded
2014/11/29:21:04:45 Admin RAZORCAT-CMPTR Download Skipped CM http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CM.tar.lz...
2014/11/29:21:04:45 Admin RAZORCAT-CMPTR Installing Autodesk® Material Library 2015: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Microsoft Visual C++ 2008 SP1 Redistributable (x86),;;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max 2015" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2014/11/29:21:05:09 Admin RAZORCAT-CMPTR Install Autodesk® Material Library 2015 Succeeded
2014/11/29:21:05:09 Admin RAZORCAT-CMPTR Download Skipped CMILB http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILB.tar...
2014/11/29:21:05:09 Admin RAZORCAT-CMPTR Installing Autodesk® Material Library 2015 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{427F733F-4D6C-45BC-9324-EB743104C321},;;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max 2015" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2014/11/29:21:05:24 Admin RAZORCAT-CMPTR Install Autodesk® Material Library 2015 - Base Image Library Succeeded
2014/11/29:21:05:30 Admin RAZORCAT-CMPTR Download Play CMILM http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILM.tar...
2014/11/29:21:43:07 Admin RAZORCAT-CMPTR Download Aborted CMILM http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILM.tar...
2014/11/29:21:43:07 Admin RAZORCAT-CMPTR Install Autodesk® Material Library 2015 - Medium Resolution Library Failed Download Failed, Installation aborted, Result=1603
2014/11/29:21:43:16 Admin RAZORCAT-CMPTR Rollback Autodesk® Material Library 2015 - Base Image Library Succeeded
2014/11/29:21:43:32 Admin RAZORCAT-CMPTR Rollback Autodesk® Material Library 2015 Succeeded
2014/11/29:21:43:32 Admin RAZORCAT-CMPTR Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2014/11/29:21:43:32 Admin RAZORCAT-CMPTR Rollback Microsoft Visual C++ 2012 Redistributable (x64) Failed Failure is ignored, Result=1619
2014/11/29:21:43:32 Admin RAZORCAT-CMPTR Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Failure is ignored, Result=1619
2014/11/29:21:43:33 Admin RAZORCAT-CMPTR PageOpen InstallCompleteDialog
2014/11/29:23:27:40 Admin RAZORCAT-CMPTR === Setup ended ===
2014/11/29:23:28:21 Admin RAZORCAT-CMPTR === Setup started on RAZORCAT-CMPTR by Admin ===
2014/11/29:23:28:21 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:23:28:21 Admin RAZORCAT-CMPTR Current Directory C:\Autodesk\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_wi_en-US
2014/11/29:23:28:21 Admin RAZORCAT-CMPTR Launch
2014/11/29:23:28:21 Admin RAZORCAT-CMPTR CommandLine /url "http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_wi_en-... /akamai /trialMode /skipEULA /auth authparam /sid Trial1417332476663
2014/11/29:23:28:21 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:23:28:21 Admin RAZORCAT-CMPTR Current Directory C:\Users\Admin\AppData\Local\Temp\_AICC15.tmp
2014/11/29:23:28:26 Admin RAZORCAT-CMPTR === Setup ended ===
2014/11/29:23:28:22 Admin RAZORCAT-CMPTR === Setup started on RAZORCAT-CMPTR by Admin ===
2014/11/29:23:28:22 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/29:23:28:22 Admin RAZORCAT-CMPTR Current Directory C:\Users\Admin\AppData\Local\Temp\_AICC15.tmp
2014/11/29:23:28:22 Admin RAZORCAT-CMPTR Launch
2014/11/29:23:28:24 Admin RAZORCAT-CMPTR Download Skipped SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/SETUP_x64...
2014/11/29:23:28:24 Admin RAZORCAT-CMPTR PageOpen LaunchDialog
2014/11/29:23:28:28 Admin RAZORCAT-CMPTR PageOpen LicenseDialog
2014/11/29:23:28:28 Admin RAZORCAT-CMPTR PageOpen ProductInfoDialog
2014/11/29:23:28:33 Admin RAZORCAT-CMPTR PageOpen ProductSelectionDialog2
2014/11/29:23:28:39 Admin RAZORCAT-CMPTR PageOpen FullProgressDialog
2014/11/29:23:28:39 Admin RAZORCAT-CMPTR Download Skipped VCREDIST2012X86 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/29:23:28:39 Admin RAZORCAT-CMPTR Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/11/29:23:28:43 Admin RAZORCAT-CMPTR Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/11/29:23:28:44 Admin RAZORCAT-CMPTR Download Skipped VCREDIST2012X64 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/29:23:28:44 Admin RAZORCAT-CMPTR Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/11/29:23:28:44 Admin RAZORCAT-CMPTR Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2014/11/29:23:28:44 Admin RAZORCAT-CMPTR Download Skipped DIRECTX http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/DIRECTX.t...
2014/11/29:23:28:44 Admin RAZORCAT-CMPTR Installing DirectX® Runtime: "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\DirectX\DXSETUP.exe" /silent
2014/11/29:23:28:48 Admin RAZORCAT-CMPTR Install DirectX® Runtime Succeeded
2014/11/29:23:28:48 Admin RAZORCAT-CMPTR Download Skipped CM http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CM.tar.lz...
2014/11/29:23:28:48 Admin RAZORCAT-CMPTR Installing Autodesk® Material Library 2015: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Microsoft Visual C++ 2008 SP1 Redistributable (x86),;;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max 2015" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2014/11/29:23:29:10 Admin RAZORCAT-CMPTR Install Autodesk® Material Library 2015 Succeeded
2014/11/29:23:29:10 Admin RAZORCAT-CMPTR Download Skipped CMILB http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILB.tar...
2014/11/29:23:29:10 Admin RAZORCAT-CMPTR Installing Autodesk® Material Library 2015 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{427F733F-4D6C-45BC-9324-EB743104C321},;;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max 2015" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2014/11/29:23:29:24 Admin RAZORCAT-CMPTR Install Autodesk® Material Library 2015 - Base Image Library Succeeded
2014/11/29:23:29:24 Admin RAZORCAT-CMPTR Download Play CMILM http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILM.tar...
2014/11/30:00:04:34 Admin RAZORCAT-CMPTR Download Aborted CMILM http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILM.tar...
2014/11/30:00:04:34 Admin RAZORCAT-CMPTR Install Autodesk® Material Library 2015 - Medium Resolution Library Failed Download Failed, Installation aborted, Result=1603
2014/11/30:00:04:43 Admin RAZORCAT-CMPTR Rollback Autodesk® Material Library 2015 - Base Image Library Succeeded
2014/11/30:00:04:59 Admin RAZORCAT-CMPTR Rollback Autodesk® Material Library 2015 Succeeded
2014/11/30:00:04:59 Admin RAZORCAT-CMPTR Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2014/11/30:00:04:59 Admin RAZORCAT-CMPTR Rollback Microsoft Visual C++ 2012 Redistributable (x64) Failed Failure is ignored, Result=1619
2014/11/30:00:04:59 Admin RAZORCAT-CMPTR Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Failure is ignored, Result=1619
2014/11/30:10:44:37 Admin RAZORCAT-CMPTR === Setup started on RAZORCAT-CMPTR by Admin ===
2014/11/30:10:44:37 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/30:10:44:37 Admin RAZORCAT-CMPTR Current Directory C:\Autodesk\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_wi_en-US
2014/11/30:10:44:37 Admin RAZORCAT-CMPTR Launch
2014/11/30:10:44:37 Admin RAZORCAT-CMPTR CommandLine /url "http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_wi_en-... /akamai /trialMode /skipEULA /auth authparam /sid Trial1417373069826
2014/11/30:10:44:37 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/30:10:44:37 Admin RAZORCAT-CMPTR Current Directory C:\Users\Admin\AppData\Local\Temp\_AIA727.tmp
2014/11/30:10:45:39 Admin RAZORCAT-CMPTR === Setup ended ===
2014/11/30:10:44:39 Admin RAZORCAT-CMPTR === Setup started on RAZORCAT-CMPTR by Admin ===
2014/11/30:10:44:39 Admin RAZORCAT-CMPTR Path_Length: 148
2014/11/30:10:44:39 Admin RAZORCAT-CMPTR Current Directory C:\Users\Admin\AppData\Local\Temp\_AIA727.tmp
2014/11/30:10:44:39 Admin RAZORCAT-CMPTR Launch
2014/11/30:10:45:39 Admin RAZORCAT-CMPTR Download Skipped SETUP_CONFIG http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/SETUP_x64...
2014/11/30:10:45:39 Admin RAZORCAT-CMPTR PageOpen LaunchDialog
2014/11/30:10:45:43 Admin RAZORCAT-CMPTR PageOpen LicenseDialog
2014/11/30:10:45:43 Admin RAZORCAT-CMPTR PageOpen ProductInfoDialog
2014/11/30:10:45:49 Admin RAZORCAT-CMPTR PageOpen ProductSelectionDialog2
2014/11/30:10:45:56 Admin RAZORCAT-CMPTR PageOpen FullProgressDialog
2014/11/30:10:45:57 Admin RAZORCAT-CMPTR Download Skipped VCREDIST2012X86 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/30:10:45:57 Admin RAZORCAT-CMPTR Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2014/11/30:10:46:01 Admin RAZORCAT-CMPTR Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2014/11/30:10:46:02 Admin RAZORCAT-CMPTR Download Skipped VCREDIST2012X64 http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIST2...
2014/11/30:10:46:02 Admin RAZORCAT-CMPTR Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2014/11/30:10:46:02 Admin RAZORCAT-CMPTR Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2014/11/30:10:46:02 Admin RAZORCAT-CMPTR Download Skipped DIRECTX http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/DIRECTX.t...
2014/11/30:10:46:02 Admin RAZORCAT-CMPTR Installing DirectX® Runtime: "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\DirectX\DXSETUP.exe" /silent
2014/11/30:10:46:07 Admin RAZORCAT-CMPTR Install DirectX® Runtime Succeeded
2014/11/30:10:46:08 Admin RAZORCAT-CMPTR Download Skipped CM http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CM.tar.lz...
2014/11/30:10:46:08 Admin RAZORCAT-CMPTR Installing Autodesk® Material Library 2015: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Microsoft Visual C++ 2008 SP1 Redistributable (x86),;;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max 2015" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2014/11/30:10:46:37 Admin RAZORCAT-CMPTR Install Autodesk® Material Library 2015 Succeeded
2014/11/30:10:46:38 Admin RAZORCAT-CMPTR Download Skipped CMILB http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILB.tar...
2014/11/30:10:46:38 Admin RAZORCAT-CMPTR Installing Autodesk® Material Library 2015 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{427F733F-4D6C-45BC-9324-EB743104C321},;;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max 2015" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2014/11/30:10:46:58 Admin RAZORCAT-CMPTR Install Autodesk® Material Library 2015 - Base Image Library Succeeded
2014/11/30:10:46:59 Admin RAZORCAT-CMPTR Download Play CMILM http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILM.tar...
2014/11/30:11:25:46 Admin RAZORCAT-CMPTR Download Aborted CMILM http://trial2.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILM.tar...
2014/11/30:11:25:46 Admin RAZORCAT-CMPTR Install Autodesk® Material Library 2015 - Medium Resolution Library Failed Download Failed, Installation aborted, Result=1603
2014/11/30:11:26:01 Admin RAZORCAT-CMPTR Rollback Autodesk® Material Library 2015 - Base Image Library Succeeded
2014/11/30:11:26:20 Admin RAZORCAT-CMPTR Rollback Autodesk® Material Library 2015 Succeeded
2014/11/30:11:26:20 Admin RAZORCAT-CMPTR Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2014/11/30:11:26:20 Admin RAZORCAT-CMPTR Rollback Microsoft Visual C++ 2012 Redistributable (x64) Failed Failure is ignored, Result=1619
2014/11/30:11:26:20 Admin RAZORCAT-CMPTR Rollback Microsoft Visual C++ 2012 Redistributable (x86) Fa
I would recommend that you try downloading your product using the virtual assistant by following the directions here:
http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...