Can't install 3ds Max 2015

[Anonymous]

I'm running windows 8.1 and when I try to run the setup I get this error: http://i1241.photobucket.com/albums/gg502/dashingboy87/Untitled_zps9b9487e2.png Please help me out.

[s.elmaslouhi]

Hi Mr Schmelzer,

i have a problem with my install launsher of 3 ds Max. it installing 1 GB ant than it shows me this error log file.

Please help me its really important for my studies.

Samir El Maslouhi

[jessica.t]

Hi Samir and welcome to the Autodesk Community!

We would be happy to help! If you could please provide an attachment of your installation log file we can determine the install failure and move forward from there. Thanks!

[s.elmaslouhi]

hi Jessica,

first thank you for the current answer. In the attachment you will find the installation log file.

thank you s.elmaslouhi

[jessica.t]

Hi @s.elmaslouhi!

Thanks for your installation log file! To fix this error, please perform a clean uninstall to remove any residual installation and download files. Then please re-download your software following these steps:

• In the preferences or options area of your preferred browser, remove pop-up blockers and allow access to all *autodesk.com sites.
• In the preferences or options area of your preferred browser, delete cookies, temporary internet files, and history.
• Turn off your personal firewall or VPN, if you use one.
• Disable UAC
• Close and reopen your preferred browser.
• Re-download from the Virtual Agent

I hope this helps! Be sure to let me know how it goes. Thanks!

[Anonymous]

Hey, guys

I'm having an issue with the 3dsmax setup, it keeps saying "Installation Complete. Some products failed to install" (And by "some" it means "all of them").

I've disabled the firewall, I've unistalled and re-installed the Microsoft visual c++ runtime libraries, I've downloaded the program from the "Install now" option, the "Browser Download" option and the Virtual Manager, and tried installing it all over again but I still get the same problem.

I'm on Windows 8.1, student version of 3dsmax.

I'm leaving the log file and a screenshot, if you could help me, I'd appreciate it a lot.

Thanks in advance.

[david.lau]

I would uninstall your C++ components.  It is erroring out here:

Microsoft Visual C++ 2005 Redistributable (x64)

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...

[maed80]

Same problem,

cant's install it, I tried with c++ 2012 but nothing

[Anonymous]

can't install

window 8.1

please, help