Installation & Licensing

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nickgermaine
Posts: 5
Registered: ‎07-10-2013
Message 11 of 13 (1,384 Views)

Re: Can't install 3ds max 2014 or 2013 w/ error message

08-15-2013 08:15 AM in reply to: nickgermaine

Regardless of who could support this issue, Autodesk should have been able to identify the problem and inform me that I needed to speak with Microsoft.  That's called good tech support.  I'm a tech support guy, and I always provide alternate assistance when necessary.  If it's something I cannot fix, I advise them of who can fix it.  C'mon now..

*Expert Elite*
TravisNave
Posts: 10,362
Registered: ‎01-14-2005
Message 12 of 13 (1,381 Views)

Re: Can't install 3ds max 2014 or 2013 w/ error message

08-15-2013 08:37 AM in reply to: nickgermaine

Did you contact Autodesk support thru your Subscription support or your Value-Added Reseller?   Or did you just post a question on this peer-to-peer forum? 

 


nickgermaine wrote:

Regardless of who could support this issue, Autodesk should have been able to identify the problem and inform me that I needed to speak with Microsoft.  That's called good tech support.  I'm a tech support guy, and I always provide alternate assistance when necessary.  If it's something I cannot fix, I advise them of who can fix it.  C'mon now..


 

New Member
mr2npanda
Posts: 1
Registered: ‎05-20-2014
Message 13 of 13 (305 Views)

Re: Can't install 3ds max 2014 or 2013 w/ error message

05-20-2014 11:57 PM in reply to: nickgermaine

Hi i have the same problem to install 3ds max 2013 64 bit.......i m using windows 7........i have downloaded the software from many other sites....but there is always the same problem........i don't know what to do.......should i re setup windows? i would b helpful if there is another way to fix this.....i m being very dissappointed..........here is the log file.........plz help me..........

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