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Can't get a license for student version of 3ds Max 2012

7 REPLIES 7
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Message 1 of 8
ilikemodeling
1074 Views, 7 Replies

Can't get a license for student version of 3ds Max 2012

Hey, I just registered for a student version of 3ds Max, but when I specify which version I want, language and OS, i get the following message: "We're sorry we cannot provide you with your license details at this time." along with the possible solutions. I've downloaded the version to use it as a trial currently, and tried with a second account just in case - didn't work! Is this a current issue or some problem on my end?
7 REPLIES 7
Message 2 of 8
JoAnn_Hogan
in reply to: ilikemodeling

It could be because you are trying to download 2012. Try downloading 2014?

If this post solved your issue please mark as solved and Kudos are always welcome 😃

Jo - Ann
Twitter: @JoAnn_Hogan
Revit Architecture Certified Professional / Revit Structure Certified Professional / AutoCAD Certified Professional
Message 3 of 8
ilikemodeling
in reply to: JoAnn_Hogan

Gave it a shot, still didn't work. I didn't try it before because I need 2012 specifically, but it appears neither works

Message 4 of 8
JoAnn_Hogan
in reply to: ilikemodeling

Did you download the software allready and struggeling to activate or is it giving you the error when trying to download?

 

If this post solved your issue please mark as solved and Kudos are always welcome 😃

Jo - Ann
Twitter: @JoAnn_Hogan
Revit Architecture Certified Professional / Revit Structure Certified Professional / AutoCAD Certified Professional
Message 5 of 8
ilikemodeling
in reply to: JoAnn_Hogan

It gives me the error when I try to download. I followed the tips and downloaded it anyway then installed it with trial mode on, assuming the license issue will be resolved soon
Message 6 of 8
JoAnn_Hogan
in reply to: ilikemodeling

That a good idea. The trial will expire in 30days. In the meantime contact Autodesk and enquire about your serial to activate your software. They are the only one that can give you the serial number

If this post solved your issue please mark as solved and Kudos are always welcome 😃

Jo - Ann
Twitter: @JoAnn_Hogan
Revit Architecture Certified Professional / Revit Structure Certified Professional / AutoCAD Certified Professional
Message 7 of 8
ilikemodeling
in reply to: JoAnn_Hogan

Any direction where exactly I should contact them from? The student support seems to be only an online guide
Message 8 of 8
ilikemodeling
in reply to: JoAnn_Hogan

Fixed now! Thanks for your help!

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