Installation & Licensing

Installation & Licensing

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Member
ilikemodeling
Posts: 5
Registered: ‎02-22-2014
Message 1 of 8 (389 Views)
Accepted Solution

Can't get a license for student version of 3ds Max 2012

389 Views, 7 Replies
02-22-2014 04:19 AM
Hey, I just registered for a student version of 3ds Max, but when I specify which version I want, language and OS, i get the following message: "We're sorry we cannot provide you with your license details at this time." along with the possible solutions. I've downloaded the version to use it as a trial currently, and tried with a second account just in case - didn't work! Is this a current issue or some problem on my end?

That a good idea. The trial will expire in 30days. In the meantime contact Autodesk and enquire about your serial to activate your software. They are the only one that can give you the serial number

*Expert Elite*
JoAnn_Hogan
Posts: 529
Registered: ‎06-25-2012
Message 2 of 8 (373 Views)

Re: Can't get a license for student version of 3ds Max 2012

02-22-2014 06:02 AM in reply to: ilikemodeling

It could be because you are trying to download 2012. Try downloading 2014?

If this post solved your issue please mark as solved and Kudos are always welcome =)

Jo - Ann
Twitter: @JoAnn_Hogan
AutoCAD Certified Professional 2015 / Inventor Certified Professional 2015
Member
ilikemodeling
Posts: 5
Registered: ‎02-22-2014
Message 3 of 8 (365 Views)

Re: Can't get a license for student version of 3ds Max 2012

02-22-2014 06:32 AM in reply to: JoAnn_Hogan

Gave it a shot, still didn't work. I didn't try it before because I need 2012 specifically, but it appears neither works

*Expert Elite*
JoAnn_Hogan
Posts: 529
Registered: ‎06-25-2012
Message 4 of 8 (362 Views)

Re: Can't get a license for student version of 3ds Max 2012

02-22-2014 06:34 AM in reply to: ilikemodeling

Did you download the software allready and struggeling to activate or is it giving you the error when trying to download?

 

If this post solved your issue please mark as solved and Kudos are always welcome =)

Jo - Ann
Twitter: @JoAnn_Hogan
AutoCAD Certified Professional 2015 / Inventor Certified Professional 2015
Member
ilikemodeling
Posts: 5
Registered: ‎02-22-2014
Message 5 of 8 (359 Views)

Re: Can't get a license for student version of 3ds Max 2012

02-22-2014 06:36 AM in reply to: JoAnn_Hogan
It gives me the error when I try to download. I followed the tips and downloaded it anyway then installed it with trial mode on, assuming the license issue will be resolved soon
*Expert Elite*
JoAnn_Hogan
Posts: 529
Registered: ‎06-25-2012
Message 6 of 8 (356 Views)

Re: Can't get a license for student version of 3ds Max 2012

02-22-2014 06:40 AM in reply to: ilikemodeling

That a good idea. The trial will expire in 30days. In the meantime contact Autodesk and enquire about your serial to activate your software. They are the only one that can give you the serial number

If this post solved your issue please mark as solved and Kudos are always welcome =)

Jo - Ann
Twitter: @JoAnn_Hogan
AutoCAD Certified Professional 2015 / Inventor Certified Professional 2015
Member
ilikemodeling
Posts: 5
Registered: ‎02-22-2014
Message 7 of 8 (351 Views)

Re: Can't get a license for student version of 3ds Max 2012

02-22-2014 06:48 AM in reply to: JoAnn_Hogan
Any direction where exactly I should contact them from? The student support seems to be only an online guide
Member
ilikemodeling
Posts: 5
Registered: ‎02-22-2014
Message 8 of 8 (313 Views)

Re: Can't get a license for student version of 3ds Max 2012

02-22-2014 12:17 PM in reply to: JoAnn_Hogan
Fixed now! Thanks for your help!
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