Installation & Licensing

Installation & Licensing

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joey.williams
Posts: 7
Registered: ‎11-11-2012
Message 1 of 2 (153 Views)

Can't get 3ds Max up and running

153 Views, 1 Replies
11-11-2012 07:34 PM

When I install 3ds max 2013 (tried 32 and 64 bit versions, on my 64 bit pc) and during the installation, i get an error message saying that some of the components can not be installed. when the installation is complete, both 3ds max and the backburner both fail to install properly. I also have issues uninstalling them to reinstall. Any suggestions?

 

Computer specs

8gigs ram

500gig hard drive

1.5 ghz i7 processor

1 or 2 gig graphics card ( can't remember and can't remember where to check)

 

Thanks!

*Expert Elite*
TravisNave
Posts: 10,736
Registered: ‎01-14-2005
Message 2 of 2 (138 Views)

Re: Can't get 3ds Max up and running

11-12-2012 09:00 AM in reply to: joey.williams

You need to post install logs and screen captures. 

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