Installation & Licensing

Installation & Licensing

Reply
Active Member
joey.williams
Posts: 7
Registered: ‎11-11-2012
Message 1 of 2 (150 Views)

Can't get 3ds Max up and running

150 Views, 1 Replies
11-11-2012 07:34 PM

When I install 3ds max 2013 (tried 32 and 64 bit versions, on my 64 bit pc) and during the installation, i get an error message saying that some of the components can not be installed. when the installation is complete, both 3ds max and the backburner both fail to install properly. I also have issues uninstalling them to reinstall. Any suggestions?

 

Computer specs

8gigs ram

500gig hard drive

1.5 ghz i7 processor

1 or 2 gig graphics card ( can't remember and can't remember where to check)

 

Thanks!

*Expert Elite*
TravisNave
Posts: 10,439
Registered: ‎01-14-2005
Message 2 of 2 (135 Views)

Re: Can't get 3ds Max up and running

11-12-2012 09:00 AM in reply to: joey.williams

You need to post install logs and screen captures. 

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.