Installation & Licensing

Installation & Licensing

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Contributor
dlam
Posts: 24
Registered: ‎12-09-2011
Message 1 of 16 (391 Views)
Accepted Solution

Can't download the installation file as a zip file

391 Views, 15 Replies
12-06-2013 10:11 PM

When I tried to download the Autodesk Building Design Suite Premium 2014 (using the download now option), it took me to download the Autodesk download manager utility.  But it didn't give me the "run" option, only "save file" option.  (See the attached file.)

 

What do I need to do to make it work?

 

Also, I tried the browse download option, I downloaded (4) .sfx file.

When it's done, I tried to extract them, but when it's almost 100%, this error message "user have close download progression" kept popping up.

 

What do I need to do to make it work?

 

Last year, I could easily save it as a zip file and it automatically extracts.  It doesn't seem to work this way in 2014.  Please advise, thanks.

 

If space is an issue you can use the individual product installers with your building design suite SN and product key. You can find all those installers on the virtual agent. 

 

1.       Go to http://www.autodesk.com

 

2.       Click on Contact Us 

 

3.       Click on Customer Service 

 

4.       Click on Virtual Agent “Ask”

 

5.       Once the Virtual Agent opens: 

 

Select the 2nd Choice "Download Links "

 

Select your product

 

You are now presented with the choice to download your software. 

*Expert Elite*
pendean
Posts: 23,364
Registered: ‎11-06-2003
Message 2 of 16 (378 Views)

Re: Can't download the installation file as a zip file

12-07-2013 12:01 PM in reply to: dlam
You need to find the file you downloaded then run it: where does your webbrowser drop downloads?
Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
Contributor
dlam
Posts: 24
Registered: ‎12-09-2011
Message 3 of 16 (366 Views)

Re: Can't download the installation file as a zip file

12-09-2013 08:12 AM in reply to: pendean

No, the download didn't even get started even I had the 2014 Autodesk Building Design Premium Suite selected.

 

*Expert Elite*
DarrenP
Posts: 7,577
Registered: ‎09-13-2007
Message 4 of 16 (360 Views)

Re: Can't download the installation file as a zip file

12-09-2013 09:09 AM in reply to: dlam

try to download from here:

You can access most current + previous supported version Browser Download links (including the Design & Creation Suites) through Matt, Autodesks Virtual Assistant. http://autodesk.creativevirtual15.com/autodesk/bot.html?isJSEnabled=1&businessArea=Root.Front%20Desk...
>download links>Autodesk Suites>Autodesk Building Design Suite>
Please accept as a solution if this fully resolves the issue

Product Support
asburyj
Posts: 564
Registered: ‎08-26-2008
Message 5 of 16 (351 Views)

Re: Can't download the installation file as a zip file

12-09-2013 09:47 AM in reply to: dlam

Were you able to get the product to download using  the direct download links from the virtual agent as Darren described? Let us know if you are still encountering any issues. 



Jeffry Asbury
Contributor
dlam
Posts: 24
Registered: ‎12-09-2011
Message 6 of 16 (342 Views)

Re: Can't download the installation file as a zip file

12-09-2013 12:58 PM in reply to: asburyj

I'm using the virtual agent to install.  But when I'm about to click on the first of the 4 .sfx.exe file, it's said I don't have enough space.  I have about 50GB free space now.  What is considered enough space?

 

 

Contributor
dlam
Posts: 24
Registered: ‎12-09-2011
Message 7 of 16 (338 Views)

Re: Can't download the installation file as a zip file

12-09-2013 01:02 PM in reply to: dlam

Is it possible to just download the Revit Architecture 2014 instead of the whole suite?Does the serial number for the suite also works for individual Autodesk software?

*Expert Elite*
DarrenP
Posts: 7,577
Registered: ‎09-13-2007
Message 8 of 16 (335 Views)

Re: Can't download the installation file as a zip file

12-09-2013 01:04 PM in reply to: dlam

thats probably not enough

at least a 100gb

these suites are not small

after extraction of all 4 .exes your looking at least 60 to 80 gigs of harddrive space thats not including the storage space needed for all 4 .exes unextracted

*Expert Elite*
DarrenP
Posts: 7,577
Registered: ‎09-13-2007
Message 9 of 16 (331 Views)

Re: Can't download the installation file as a zip file

12-09-2013 01:08 PM in reply to: DarrenP

for example Building Design Suite Ultimate 2014 there are 5 .exes which require 18.9 gigs of space

after extraction of all 5 it will use about 75 gigs of space so your looking at nearly 95 gigs of harddrive space total for this suite

this doesn't include installation space either

Contributor
dlam
Posts: 24
Registered: ‎12-09-2011
Message 10 of 16 (329 Views)

Re: Can't download the installation file as a zip file

12-09-2013 01:11 PM in reply to: DarrenP

Can I just pick the ones I need to download instead of the entire thing?  I don't think I can clear 100Gb of space right now for my hard drive.

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