Installation & Licensing

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Member
kokobasha
Posts: 4
Registered: ‎04-10-2011
Message 1 of 54 (27,997 Views)

Can't continue autocad 2012 setup!

27997 Views, 53 Replies
04-10-2011 04:38 AM

Hello,

I recently downloded AutoCAD 2012 from autodesk site, then I extracted the file, but when I  choose Install and the setup beginning it's install 1st Net framework 4 and after the progress bar comes end the setup restart windows and nothing happening after that, every time I try to install AutoCAD it's do the restarting again after the Net framework step.

I installed Net framework manually from microsoft but the problem is still happening.

Could anyone know how to fix this problem?

Employee
kevin.moore
Posts: 144
Registered: ‎11-25-2007
Message 2 of 54 (27,920 Views)

Re: Can't continue autocad 2012 setup!

04-11-2011 01:48 PM in reply to: kokobasha

Hi,

 

Here are my tips for installing.   The most important part being, "Clean the Temp folder",  Run "Windows Update", REBOOT!, Don't run other applications, and Install.

 

Steps: 

 

1. Empty the Temp folder.

Enter %TEMP% in the Windows Explorer address bar.

Make sure no other programs are running and delete the contents Temp folder.  (Files in the Temp folder will go to the Recycle Bin.)

 

2. Windows Update

This step is optional, but I have found running Windows Update does cure many install problems.   Always reboot after running Windows Update.

 

3. Install .Net 4.0.    When warning comes up, there two messages:

One message to start the .Net 4.0 install process.

One message stating you must reboot.   Ignore this message until after .Net 4.0 is installed.

 

4. Reboot your system, so no folders or files are locked up; nor is “Pending Windows Updates” present.   (I check the Start menu.   If the Shutdown button has red highlighting, you should reboot the system.

 

5. Do not run other applications.   Do not run older versions of AutoCAD.

 

6. Install AutoCAD 2012

 

7. If AutoCAD fails to install, you will need to review these files:  (In your %TEMP% folder)

AutoCAD 2012 Setup.log                       - High level overview of the Install process for all products.

AutoCAD 2012 Install.log                       - Detailed install log for AutoCAD

AutoCAD 2012 Install (en-us).log       – Detailed install log for AutoCAD in a specific language

 

If you have an error, start with posting “AutoCAD 2012 Setup.log”.   Sometimes it is enough.

If you write a defect to Product Support, include all of the LOG files.

 

 

Sincerely,

 

Kevin Moore



Kevin Moore
Test Development
AutoCAD
Autodesk, Inc.

Member
kokobasha
Posts: 4
Registered: ‎04-10-2011
Message 3 of 54 (27,865 Views)

Re: Can't continue autocad 2012 setup!

04-13-2011 02:33 AM in reply to: kevin.moore

Hi,

I deleted all temporary folder contains and installed .Net 4 manually, but the problem didn't fixed.

In the attachments the logs was I found about the AutoCAD setup.

 

Operating System
    MS Windows 7 Ultimate 32-bit SP1
CPU
    Intel Pentium T2390  @ 1.86GHz    50 °C
    Merom 65nm Technology
RAM
    3.0GB Dual-Channel DDR2 @ 265MHz (4-4-4-12)
Motherboard
    LENOVO IEL10 (U2E1)
Graphics
    Generic PnP Monitor (1280x800@60Hz)
    Mobile Intel(R) 965 Express Chipset Family
    Mobile Intel(R) 965 Express Chipset Family
Hard Drives
    156GB Disk drive (SATA)    37 °C
Optical Drives
    CD-ROM Drive
    HUAWEI Mass Storage USB Device
Audio
    Realtek High Definition Audio

New Member
Panivero
Posts: 1
Registered: ‎04-13-2011
Message 4 of 54 (27,827 Views)

Re: Can't continue autocad 2012 setup!

04-13-2011 04:07 PM in reply to: kokobasha

Hi

I have the same problem. I don't know if i damage my PC deleting all files in TEMP folder. There are lots of files that seem system files.

Employee
kevin.moore
Posts: 144
Registered: ‎11-25-2007
Message 5 of 54 (27,825 Views)

Re: Can't continue autocad 2012 setup!

04-13-2011 04:45 PM in reply to: kokobasha

Hi,

 

I looked at the LOG files you attached.

 

AutoCAD 2012 Log

Showed the Setup program starting and exiting without installing.

 

.NET 4.0  Log file

[04/12/11,13:39:17] ***WARNING*** File C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe is not installed on the system
[04/12/11,13:39:40] ****ERROR**** Process 'Netfx40TestApplication.exe' exited with return code -532462766
[04/12/11,13:39:40] ****ERROR**** Verification failed for product .NET Framework 4 Full

 

 

I suspect the problem is with .NET 4.0 not being installed properly due to the ERROR entries.

Check Add/Remove Programs

There should be:

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

 

If both are not present, .NET 4.0 is not completely installed.

 

I suggest uninstalling .NET 4.0 and trying again.

Run Windows Update more than once.  I have had it show "No windows updates" the first times I have tried to check for updates.  There is a .NET 4.0 specific update you want to install.

Reboot the system after running Windows Update.

Install .NET 4.0

Check Add/Remove Programs and view both

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

 

Reboot the system and Install AutoCAD.

 

Let me know if this fixes the problem.

 

Kevin



Kevin Moore
Test Development
AutoCAD
Autodesk, Inc.

Member
kokobasha
Posts: 4
Registered: ‎04-10-2011
Message 6 of 54 (27,787 Views)

Re: Can't continue autocad 2012 setup!

04-14-2011 08:09 AM in reply to: kevin.moore

Hi,

thanks for your supporting.

I checked installed programs and found those:

Microsoft .NET Framework 4 Client Profile size: 38MB version: 4.0.30319

Microsoft .NET Framework 4 Extended size: 51.9MB version: 4.0.30319

 

I uninstalled both of them, reboted system and reinstalled .Net from this link 

then opened windows update and found no updates ( I checked 3 times)

after all of that AutoCAD 2012 setup still restarting after the 1st step.

New Member
tygran
Posts: 1
Registered: ‎04-19-2011
Message 7 of 54 (27,632 Views)

Re: Can't continue autocad 2012 setup!

04-19-2011 08:42 AM in reply to: kokobasha

I agree I'm having the same issue with the same results...Win 7, 32 bit install

New Member
rosa_cad
Posts: 2
Registered: ‎07-27-2008
Message 8 of 54 (27,450 Views)

AcCleanReg2012_x32

04-25-2011 05:45 PM in reply to: kokobasha

I  uninstall Autocad 2012 Beta.

 

I have problem install Autocad 2012

 

Please, I need AcCleanReg2012_x32.

New Member
ArchitRaV
Posts: 1
Registered: ‎04-27-2011
Message 9 of 54 (27,363 Views)

Autocad 2012 instalation does not work. NET Framework bug

04-27-2011 09:27 AM in reply to: rosa_cad

Shortly speaking Autodesk messed up new release.

 

I've got the same problem. I tried everything which is written here and on Autodesk web support site: I even went further. I reinstall whole windows, to be sure that registry is clean.Windows updated, antyvirus turned off, temp folder empty. I tryed .NET Framework from installer and form Microsoft. None effect. Still the same problem installer says:

 

"Your computer is using an unsupported version of the Microsoft.NET Framework. The product you are installing requires Microsoft>NET Framework 4.0 or later.

Please update .NET Framework 4.0 and restart your computer before installing your Autdesk product."

 

Autodesk how to solve this problem ??? I can't understand how can you put new realise downloadable if you know that there is a bug ?

 

Looking forward to hearing about solution or fixed intalation.

 

PS

With Revit Architecture 2012 there is the same problem.

 

Ralph Kaminski

Employee
kevin.moore
Posts: 144
Registered: ‎11-25-2007
Message 10 of 54 (27,114 Views)

Re: AcCleanReg2012_x32

05-05-2011 02:37 PM in reply to: rosa_cad

Hi Rosa,

 

Send me an email and I will send you a script for removing AutoCAD 2012 BETA.

 

 

Kevin



Kevin Moore
Test Development
AutoCAD
Autodesk, Inc.

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