Installation & Licensing

Installation & Licensing

Reply
Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 11 of 16 (191 Views)

Re: can't activate?

11-19-2012 02:24 PM in reply to: juanpa_39

I apologize for the inconvenience Juan and would like to confirm that we're still investigating the root cause of these account activation issues.

 

With that being said, your Education Community account has just been activated and you should now have full access.

 

As mentioned in some of the previous posts,. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.

 

Please feel free to let us know if we can be of additional assistance.



Philip Schmelzer
New Member
juanpa_39
Posts: 2
Registered: ‎11-19-2012
Message 12 of 16 (179 Views)

Re: can't activate?

11-19-2012 03:01 PM in reply to: brian.bellinger

It is ok, Sir. Thank you so much for your help. I am installing the new AutoCad 2013 right now. =)

New Member
ross.galloway
Posts: 1
Registered: ‎11-21-2012
Message 13 of 16 (144 Views)

Re: can't activate?

11-21-2012 05:57 PM in reply to: brian.bellinger

Hi, I'm havving trouble trying to activate my account. I recieve the email but when I click the link I get redirected to a blank page. Any help would be great.

 

Cheers

Ross

Customer Service
joane.bonghanoy
Posts: 929
Registered: ‎06-06-2011
Message 14 of 16 (139 Views)

Re: can't activate?

11-21-2012 06:39 PM in reply to: ross.galloway

Hi Ross,

 

I have activated your account on my end and you should now be able to log into the Education Community. If you still have issues do let me know so I can further troubleshoot.



Joane Bonghanoy
New Member
viborg
Posts: 1
Registered: ‎02-14-2013
Message 15 of 16 (98 Views)

Re: can't activate?

02-14-2013 05:13 AM in reply to: camilo.lemos

I still have not received my account activation e-mail, though I can log-on. I have tried over 20 times to resend the activation mail.

 

regards

 

 

Community Manager
camilo.lemos
Posts: 1,229
Registered: ‎09-28-2011
Message 16 of 16 (91 Views)

Re: can't activate?

02-14-2013 05:54 AM in reply to: viborg

Hi viborg and welcome to the community:smileyhappy:

 

I've just manually activated your account so you should be able to access the Education Community normally.

 

Regards,



Camilo Lemos
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.