Installation & Licensing

Installation & Licensing

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Registered: ‎12-27-2013
Post 31 of 60

Re: Can't activate my student account

12-27-2013 11:02 AM in reply to: amanda.k
hi.. i have the same problem. I haven't received the e-mail for the account activation and so i can not received the serial number...
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Post 32 of 60

Re: Can't activate my student account

12-27-2013 03:36 PM in reply to: Alexspad91

Hello Alessio!

 

I just pulled up your profile and it appears to be active. Can you double check and see if you're able to log into the Education Community?



Philip Schmelzer
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Post 33 of 60

Re: Can't activate my student account

12-28-2013 11:15 AM in reply to: leo_nona

hi, where can i locate a download for a Mac, it looks like its only available for windows 32 & 64 BIt, can someone send me a email  at frankkrug@hotmail.com if you know this answer, thank you

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Post 34 of 60

Re: Can't activate my student account

12-28-2013 12:02 PM in reply to: leo_nona

hello 
i have the same problem.

I haven't received the e-mail for the account activation and so i can not received the serial number.

please help.

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Post 35 of 60

Re: Can't activate my student account

12-28-2013 11:54 PM in reply to: p.sprengers

Hello,

I also cannot log in to my student account.

Thank you in advance,

 

Victor

Waterloo School of Architecture

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Post 36 of 60

Re: Can't activate my student account

04-10-2014 11:18 AM in reply to: leo_nona

Im also having the same problem, i have recieved no email to activate my account. Can you please help

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Post 37 of 60

Re: Can't activate my student account

04-10-2014 12:23 PM in reply to: p.sprengers

Hello all!


@vkhpoon I tried looking up your email address in our system to activate your account but it doesn't appeared to be registered in our system. If you could please try registering again that would be great. Please let me know how it goes!


@p.sprengers It appears that your account is already activated. If you need further assistance please let me know!


@Szczuk I have just activated your account. You should receive your confirmation email shortly. If for some reason you don't please reply to this post.


If anyone has any further questions please let me know.


Thanks!




Jessica Thrasher
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Post 38 of 60

Re: Can't activate my student account

04-10-2014 02:37 PM in reply to: leo_nona

Hi,

I am also having trouble activating my software.  It says that my 3 year license has expired but I havent registered it yet, not sure how that could be possible.  

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Post 39 of 60

Re: Can't activate my student account

04-10-2014 04:32 PM in reply to: sdavis1244

Hi @sdavis1244 and welcome to the Autodesk Community!

 

Apologies for the activation troubles but your Education Community account is active! For direct licensing assistance please contact our Activation and Registration department through our Contact Us page. Select your issue, topic, and then "I still need help" to pull up the associated chat options. If you have other questions please let us know. Thanks!



Jessica Thrasher
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Post 40 of 60

Re: Can't activate my student account

06-21-2014 09:24 AM in reply to: amanda.k

hi please do help me i havent been receiveng email activation too. 

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