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Can't activate my student account

90 REPLIES 90
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Message 1 of 91
leo_nona
2361 Views, 90 Replies

Can't activate my student account

Hi,

Please help me. I have trouble signing in as my account has not been activated yet & i'm not receiving any emails.

90 REPLIES 90
Message 2 of 91
joane.bonghanoy
in reply to: leo_nona

Noha,

 

Changes were made to your Education Community account, logging in should no longer be an issue.

 

Do let us know if you are still unable to log in and download any software. 



Joane Bonghanoy
Message 3 of 91
mgunnison
in reply to: joane.bonghanoy

hi my name is mike i have a similiar problem with activating my student account. i have not recieved an e-mail for conformation. ive been trying to download autocad for my class for the past three nights and nothing happens. any and all help would be greatly appreciated.

 

thank you

 

mike gunnison

 

Message 4 of 91
camilo.lemos
in reply to: mgunnison

Hi Mike,

 

I've manually activated your account, you should now be able to fully use the Education Community.

 

Let me know if you need any additional help.



Camilo Lemos

Message 5 of 91
npolenta
in reply to: leo_nona

Hi, i got the same problem, can't get the activation email. 

Message 6 of 91
joane.bonghanoy
in reply to: npolenta

Hi Pablo,

 

I have manually activated your account and you should now be able to log into your EDU account and enjoy the benefits.

 

Let me know if you still cannot log in or if you encounter other issues. 



Joane Bonghanoy
Message 7 of 91

Hi 

i have a similar problem i can't activate my account 

Mahyar Mostafavy
Message 8 of 91
amanda.k
in reply to: mahyar.mostafavy

Hello Mahyar,

 

Welcome to the Forums!

 

I've manually activated your account and sent you a PM with your temporary password. Please go ahead and verify you are able to access your account.



Amanda Kinley
Community Program Manager
Message 9 of 91
jessie.g
in reply to: joane.bonghanoy

Hi. need help activating my account as well.  Thanks in advance.

Message 10 of 91
amanda.k
in reply to: jessie.g

Hello Jessie,

 

I have manually activated your Education Community account. Please try to log in again and let me know if you experience further difficulties.



Amanda Kinley
Community Program Manager
Message 11 of 91
jessie.g
in reply to: amanda.k

Many thanks.
Message 12 of 91
soniaepila_92
in reply to: leo_nona

Hi 

i have a similar problem i can't activate my account 

 

Sonia

Message 13 of 91
philip.s
in reply to: soniaepila_92

Hello Sonia!

 

I've just made a correction to your account and you should now have full access. Can you verify on your end?

Message 14 of 91

my activation e-mail wound come despite asking for multipul re-sends can you plaeas actavate my account?

Message 15 of 91
jessica.t
in reply to: jack_forrester

Hi Jack,

 

I just activated your account. I apologize for the wait.

 

Please let me know if you run into anymore troubles.

 

Thank you!



Jessica Thrasher
Message 16 of 91
hannah1400
in reply to: leo_nona

I'm having the same problem, I'm not getting the activation code in my e-mail.

Message 17 of 91

Hi Hannah,

 

I checked and logged into your EDU account and everything seems to be working fine. 

 

Let me know if you still cannot access your account. 



Joane Bonghanoy
Message 18 of 91
a00887786
in reply to: amanda.k

hi!! I have the same problem could you please help me?
Message 19 of 91
philip.s
in reply to: a00887786

Hi Emily,

 

I've just activated your Education Community account / made some account changes. Can you let me know if everything is working?

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation make sure to look in those places, and also explore the option to validate over the phone via text message.

Message 20 of 91
brandtginder
in reply to: leo_nona

Hi  I can't activate my student (faculty) account-  no confirmation email has been received.  Can you manually activate?

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