Installation & Licensing

Installation & Licensing

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New Member
leo_nona
Posts: 1
Registered: ‎03-16-2013
Message 1 of 55 (766 Views)

Can't activate my student account

766 Views, 54 Replies
03-16-2013 06:36 AM

Hi,

Please help me. I have trouble signing in as my account has not been activated yet & i'm not receiving any emails.

Customer Service
joane.bonghanoy
Posts: 772
Registered: ‎06-06-2011
Message 2 of 55 (747 Views)

Re: Can't activate my student account

03-17-2013 06:57 PM in reply to: leo_nona

Noha,

 

Changes were made to your Education Community account, logging in should no longer be an issue.

 

Do let us know if you are still unable to log in and download any software. 



Joane Bonghanoy
New Member
mgunnison
Posts: 1
Registered: ‎03-28-2013
Message 3 of 55 (718 Views)

Can't activate my student account

03-28-2013 05:27 PM in reply to: joane.bonghanoy

hi my name is mike i have a similiar problem with activating my student account. i have not recieved an e-mail for conformation. ive been trying to download autocad for my class for the past three nights and nothing happens. any and all help would be greatly appreciated.

 

thank you

 

mike gunnison

 

Community Manager
camilo.lemos
Posts: 1,085
Registered: ‎09-28-2011
Message 4 of 55 (710 Views)

Re: Can't activate my student account

03-29-2013 12:47 AM in reply to: mgunnison

Hi Mike,

 

I've manually activated your account, you should now be able to fully use the Education Community.

 

Let me know if you need any additional help.



Camilo Lemos
New Member
npolenta
Posts: 1
Registered: ‎06-23-2013
Message 5 of 55 (668 Views)

Re: Can't activate my student account

06-23-2013 09:26 AM in reply to: leo_nona

Hi, i got the same problem, can't get the activation email. 

Customer Service
joane.bonghanoy
Posts: 772
Registered: ‎06-06-2011
Message 6 of 55 (657 Views)

Re: Can't activate my student account

06-23-2013 06:00 PM in reply to: npolenta

Hi Pablo,

 

I have manually activated your account and you should now be able to log into your EDU account and enjoy the benefits.

 

Let me know if you still cannot log in or if you encounter other issues. 



Joane Bonghanoy
Member
mahyar.mostafavy
Posts: 3
Registered: ‎07-03-2013
Message 7 of 55 (639 Views)

Re: Can't activate my student account

07-03-2013 11:39 AM in reply to: camilo.lemos

Hi 

i have a similar problem i can't activate my account 

Mahyar Mostafavy
Customer Service
amanda.k
Posts: 51
Registered: ‎02-24-2012
Message 8 of 55 (633 Views)

Re: Can't activate my student account

07-03-2013 12:18 PM in reply to: mahyar.mostafavy

Hello Mahyar,

 

Welcome to the Forums!

 

I've manually activated your account and sent you a PM with your temporary password. Please go ahead and verify you are able to access your account.



Amanda Kinley
New Member
jessie.g
Posts: 2
Registered: ‎07-06-2013
Message 9 of 55 (622 Views)

Re: Can't activate my student account

07-08-2013 02:20 PM in reply to: joane.bonghanoy

Hi. need help activating my account as well.  Thanks in advance.

Customer Service
amanda.k
Posts: 51
Registered: ‎02-24-2012
Message 10 of 55 (618 Views)

Re: Can't activate my student account

07-08-2013 02:50 PM in reply to: jessie.g

Hello Jessie,

 

I have manually activated your Education Community account. Please try to log in again and let me know if you experience further difficulties.



Amanda Kinley
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