Installation & Licensing

Installation & Licensing

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Can't activate my student account.

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11-08-2012 12:23 PM

The e-mail is sent but the link provided is broken. I have the Registration Code and ID though.

Hello!

 

If you are having issues activating your Education Community Account, please ensure that you have 1st checked your junk folder and then contact our Education Support team for direct assistance if needed.

 

If you are having issues activating a license obtained on the Education Community, please contact our License Assistance Team for direct activation support.

To find self-service solutions or reach us via Chat for Activation and Licensing Help:
Visit http://knowledge.autodesk.com/contactus
Select “Activation & Registration” or “License Management”
Select appropriate subtopics from the pull-down menus.
Select “I Still Need Help” if you need personal assistance.

Community Manager
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Post 2 of 199

Re: Can't activate my student account.

11-08-2012 02:16 PM in reply to: p12rest

Hello Athanasios,

 

We apologize for the inconvenience and are looking into this to see if it's part of a bigger issue. With that being said, I've just activated your account and you should now have full access to the Education Community

 

Please feel free to let us know if you're in need of additional assistance.



Philip Schmelzer
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Re: Can't activate my student account.

11-09-2012 07:45 AM in reply to: p12rest

I just registered and waited for forever... i am not recieving any activation email. Please help

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Re: Can't activate my student account.

11-09-2012 07:45 AM in reply to: philip.s

Can't activate my student account.

Community Manager
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Post 5 of 199

Re: Can't activate my student account.

11-09-2012 08:59 AM in reply to: slyanthem

Hello Sly,

 

I've just activated your Education Community account and you should now be good to go!

 

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



Philip Schmelzer
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Re: Can't activate my student account.

11-14-2012 08:28 AM in reply to: philip.s

Hi!

I´m not able to activate my student account. Waited several days for the e-mail..

Community Manager
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Post 7 of 199

Re: Can't activate my student account.

11-14-2012 01:36 PM in reply to: v12masjo

I apologize for the inconvenience Maria. Your account has just been activated and you should now have full access to the Education Community.



Philip Schmelzer
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Re: Can't activate my student account.

11-14-2012 06:51 PM in reply to: p12rest

because of content advisor password problems on my pc, when I was  finally ready to download  I exceeded the  number of   download tries on my pc.......how do I get   this re set?

 

thanks

Customer Service
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Post 9 of 199

Re: Can't activate my student account.

11-14-2012 08:48 PM in reply to: spamandstuff123

Hi spamandstuff123,

 

By this, did you mean you can no longer download via the Education Community? Do you have a particular error message?

 

 

 

 

 



Joane Bonghanoy
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Registered: ‎11-17-2012
Post 10 of 199

Re: Can't activate my student account.

11-17-2012 09:09 AM in reply to: p12rest

I've just registered and I'm not getting any activation e-mail...

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