Installation & Licensing

Installation & Licensing

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Product Support
87 Posts
17 Kudos
Registered: ‎10-04-2011
Post 11 of 23

Re: can't activate autocad 2014(student version)

09-25-2013 02:22 PM in reply to: margea370

Hello Margea,

 

Please try the following. Close all programs then:

1. Rename the following file by adding a .bak extension at the end of the filename.

   Windows XP    C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*_tsf.data

   Vista/Windows 7
   C:\ProgramData\FLEXnet\adskflex_*_tsf.data

 

(note this is a hidden file and you might need to enable show hidden files under folder options)

 

This file contains all activations for all 2010 and newer Autodesk products.  You will need to re-register all your products if this file is renamed/deleted.


2. Restart AutoCAD and it will automatically re-register via Register Today and it will start up as expected.   A new adskflex_*_tsf.data file will be created when you re-register your product.

 

If you are prompted for manual activation please contact usat 1-800-551-1490 press 1 for English and press 1 again for StandAlone.

 

If the issue persist after performing the above steps please review the following knowledge base article poreviosuly shared by Travis on an earlier post Reply:

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21825687&linkID=12305695

 

Let us know the results.

 



Byron Morales
Product Support
780 Posts
70 Kudos
Registered: ‎05-26-2010
Post 12 of 23

Re: can't activate autocad 2014(student version)

09-25-2013 02:57 PM in reply to: margea370

margea370,

 

Hello. Your blank screen is likely a result of having Internet Explorer 10 installed. Uninstall it.

  1. In the Windows Control Panel, go to Programs and Features
  2. Click Turn Windows features on or off
  3. Uncheck the Internet Explorer 10 box and click "OK". Let the process run
  4. After the system finishes processing, reboot the machine
  5. In the Windows Control Panel, go to Programs and Features
  6. Click "View Installed Updates"
  7. Locate the update for Internet Explorer 10 and select it and click "Uninstall" at the top of the screen.
  8. Let the process complete and reboot.

 

Thank you for taking part in our community!



David Dembkoski
Member
5 Posts
2 Kudos
Registered: ‎09-24-2013
Post 13 of 23

Re: can't activate autocad 2014(student version)

09-25-2013 05:42 PM in reply to: byron.morales

Thank you for information Byron,

 

I checked for C:\ProgramData\FLEXnet\adskflex_*_tsf.data and could not find this exact file. How should I re-register my products?

Member
5 Posts
2 Kudos
Registered: ‎09-24-2013
Post 14 of 23

Re: can't activate autocad 2014(student version)

09-25-2013 06:22 PM in reply to: dembkod

Thank you David!

 

Autocad activated itself and everything works well now!

Member
5 Posts
0 Kudos
Registered: ‎09-26-2013
Post 15 of 23

Re: can't activate autocad 2014(student version)

09-26-2013 12:45 PM in reply to: 041314855

I tried to do as suggested, but there is no "FLEXnet\adskflex_*_tsf.data" in the folder C\ProgramData.

I am using Windows 7.

Do you have any other suggestions?

New Member
1 Posts
0 Kudos
Registered: ‎11-04-2013
Post 16 of 23

Re: can't activate autocad 2014(student version)

11-04-2013 01:42 AM in reply to: margea370

i am facing the same problem what to do

 

Member
3 Posts
0 Kudos
Registered: ‎11-06-2013
Post 17 of 23

Re: can't activate autocad 2014(student version)

11-06-2013 04:36 PM in reply to: goutham149

Tried all posted solutions with no effect.

Member
3 Posts
0 Kudos
Registered: ‎11-06-2013
Post 18 of 23

Re: can't activate autocad 2014(student version)

11-06-2013 05:31 PM in reply to: glenobie

BTW, I'm trying to get the licensing window on the screen for 3ds Max. I get the serial number window, and I get it to send me an activation code, but I never get a window for entering the activation code. Instead, I just get the serial number window to pop up again.

Customer Service
938 Posts
71 Kudos
Registered: ‎06-06-2011
Post 19 of 23

Re: can't activate autocad 2014(student version)

11-06-2013 06:39 PM in reply to: glenobie

Glen,

 

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number and a screenshot of the error so I can check on my end. 

 



Joane Bonghanoy
New Member
1 Posts
0 Kudos
Registered: ‎04-07-2014
Post 20 of 23

Re: can't activate autocad 2014(student version)

04-07-2014 07:52 AM in reply to: 041314855

hi. i have the same issue i cant activate my autocad licesne it gives me a blank screen or two buttons. i unistalled internet explorer and i also unistalled autocad altogether and downloaded it again. still nothing. please help

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