Installation & Licensing

Installation & Licensing

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malik.thomas2013
Posts: 2
Registered: ‎12-27-2013
Message 1 of 2 (231 Views)

can not install revit 2014

231 Views, 1 Replies
12-29-2013 04:13 PM

having many issues installing 2014, it was working fine on my laptop for a few months then stopped working.

 

tried many times to re install to no avail tried many of the methods listed on the forums none of which worked.

 

have included my installation log. Never had any issues installing before, I think previously the installer thought there was a version already on laptop but that does not seem to be the case any more now, it starts to download then just fails

 

please help

 

Product Support
jeffrey.sin
Posts: 147
Registered: ‎09-29-2011
Message 2 of 2 (212 Views)

Re: can not install revit 2014

12-30-2013 12:51 AM in reply to: malik.thomas2013

Hi Malik,

 

You may try to clean up your laptop of any pervious installation of the Autodesk Revit 2014 first. Please refer to these links on how to perform a clean uninstall of an Autodesk product as well as how to manually uninstall the product using Microsoft Fix it. This will ensure that the installer will not detect any previous insallation on your laptop when you try to reinstall the program.

 

After which, kindly try to download the installer once again. You may also download the installer from our Virtual Agent.

 

Thanks,



Jeffrey Sin
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