Installation & Licensing

Installation & Licensing

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Active Contributor
CliveBroadhurst4576
Posts: 28
Registered: ‎12-30-2010
Message 1 of 6 (304 Views)

Building Design Suite Premium 2014 and BitDefender 2013

304 Views, 5 Replies
04-22-2013 05:31 AM

I haven't been able to install Building Design Suite Premium 2014 on my PC if BitDefender 2013 is present.

 

Does it have to be like this?

*Expert Elite*
TravisNave
Posts: 10,747
Registered: ‎01-14-2005
Message 2 of 6 (292 Views)

Re: Building Design Suite Premium 2014 and BitDefender 2013

04-22-2013 07:38 AM in reply to: CliveBroadhurst4576

It is *always* recommended that anti-virus software be disabled during the installation of Autodesk products. 

Active Contributor
CliveBroadhurst4576
Posts: 28
Registered: ‎12-30-2010
Message 3 of 6 (287 Views)

Re: Building Design Suite Premium 2014 and BitDefender 2013

04-22-2013 08:02 AM in reply to: CliveBroadhurst4576

The problem is with BitDefender Total Security 2013 - because of it's anti-tamper feature - it can't be disabled ...

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TravisNave
Posts: 10,747
Registered: ‎01-14-2005
Message 4 of 6 (284 Views)

Re: Building Design Suite Premium 2014 and BitDefender 2013

04-22-2013 08:10 AM in reply to: CliveBroadhurst4576

Antivirus programs that prevent you from doing normal work are not good solutions.  You might check if there is an admistrative setting to temporarily disable the protection.  In my professional experience, anti-virus software do not stop viruses anymore.  That is why I no longer run them.  Their lock downs and memory hogging themselves are akin to a virus. 

*Expert Elite*
dgorsman
Posts: 5,698
Registered: ‎10-12-2006
Message 5 of 6 (273 Views)

Re: Building Design Suite Premium 2014 and BitDefender 2013

04-22-2013 11:24 AM in reply to: TravisNave

I wouldn't go quite that far - our system caught something serious last week.  But another system falsely identified some AutoDesk components causing the program to be disabled by the fix.  So any sort of protection scheme shouldn't be used as a blunt tool, otherwise there will be collateral damage.

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Adopt. Adapt. Overcome. Or be overcome.
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Active Contributor
CliveBroadhurst4576
Posts: 28
Registered: ‎12-30-2010
Message 6 of 6 (263 Views)

Re: Building Design Suite Premium 2014 and BitDefender 2013

04-22-2013 01:55 PM in reply to: CliveBroadhurst4576
The Autodesk installation exe just hangs in this instance no error, warning or indication of any sort ....
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