On Friday, May 24th, 2013 everything was working fine. Then upon returning to work on Tuesday, May 28th, I was unable to access the Autodesk programs on my machine due to the error [-15.570.0]
The license file is located on my bosses computer and the other two computers with Autodesk software get the license from that computer. Both of these computers are not able to access any of the software after the holiday weekend.
We confirmed the license hostname and it still will not work.
Also, I cannot find a single phone number on this site to contact a customer service representative. This would alleviate a lot of headache and probably easily resolve this problem. I am sure it is just a problem with the two CPUs communicating with the host CPU.
I have attached a word document with screen shots of the errors.
can you ping the license server by host name?
something changed over the weekend
do you have an IT person to talk to in your office?
also could be a firewall issue:
The FLEXlm® based version uses the following ports:
We are currently contacting our IT person.
I am not network savvy enough to get past entering the hostname as it was prior to the disconnect over the weekend.
Thank you for the quick reply.
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