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Brand New Computer, Product Design Suite install quits...

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Message 1 of 4
pete592
328 Views, 3 Replies

Brand New Computer, Product Design Suite install quits...

I am replacing an old system with a brand new computer with 64-bit Windows 2007 Professional.  I am trying to install Product Design Suite 2012 using files downloaded directly from Autodesk's "Software Download Links", but normal installation brings up a message that it may not have installed correctly and offers two options, to either keep the installation or to reinstall with recommended settings (best I can recall).  I have tried both options, but with every attempt, the same result.  The install quits, and all I have to show for it is a directory of full of stuff located at C:\Autodesk\Autodesk_Product_Design_Suite_Premium_2012_English_Win_64bit.  A screen cap of this directory is attached.  I have no Autodesk program icons, and no Autodesk programs appear in the Programs and Features control panel.

 

Where do I even begin?

 

Thanks in advance,

 

Pete

3 REPLIES 3
Message 2 of 4
TravisNave
in reply to: pete592

Correct.  That is just the download.  Ignore the Windows warning.

 

Run setup and install the program now.

 

Make sure you have local admin rights, UAC disabled, and anti-virus temporarily turned off.

 

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 4
pete592
in reply to: TravisNave

EXCELLENT.  Thank you.

 

Already had Admin rights, but I turned off the UAC and made sure the McAffe that came with the computer was comletely shut down.

 

The install is now proceeding smoothly.

 

Thanks again!

Message 4 of 4
TravisNave
in reply to: pete592

My pleasure.  If you run into any snags, just holler.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Autodesk Forums:
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