Installation & Licensing

Installation & Licensing

New Member
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Registered: ‎11-05-2013
Post 1 of 3

Birthdate problem

115 Views, 2 Replies
11-05-2013 11:28 AM

while registing for a student version i accedentally clicked 2013 instead of 1993 and now it has locked me from changing it, what do i do?

*Expert Elite*
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Registered: ‎01-14-2005
Post 2 of 3

Re: Birthdate problem

11-05-2013 12:18 PM in reply to: smallwoodnh

Wait 20 years. 




An Autodesk representative can probably help you out on this.

Community Manager
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Registered: ‎09-27-2011
Post 3 of 3

Re: Birthdate problem

11-05-2013 01:01 PM in reply to: smallwoodnh

Hi Nicholas,


This is by design as the minimum age for the Education Community is 13. I believe the lock lasts around 15 minutes, and as an alternative to waiting you should be able to proceed by utilizing a different browser.


Here to help if additional clarification is needed, otherwise please accept as a solution so that others can benefit from this information.

Philip Schmelzer
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