Installation & Licensing

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smallwoodnh
Posts: 1
Registered: ‎11-05-2013
Message 1 of 3 (101 Views)

Birthdate problem

101 Views, 2 Replies
11-05-2013 11:28 AM

while registing for a student version i accedentally clicked 2013 instead of 1993 and now it has locked me from changing it, what do i do?

*Expert Elite*
TravisNave
Posts: 10,149
Registered: ‎01-14-2005
Message 2 of 3 (94 Views)

Re: Birthdate problem

11-05-2013 12:18 PM in reply to: smallwoodnh

Wait 20 years. 

 

:smileyvery-happy:

 

An Autodesk representative can probably help you out on this.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Community Manager
philip.s
Posts: 2,453
Registered: ‎09-27-2011
Message 3 of 3 (82 Views)

Re: Birthdate problem

11-05-2013 01:01 PM in reply to: smallwoodnh

Hi Nicholas,

 

This is by design as the minimum age for the Education Community is 13. I believe the lock lasts around 15 minutes, and as an alternative to waiting you should be able to proceed by utilizing a different browser.

 

Here to help if additional clarification is needed, otherwise please accept as a solution so that others can benefit from this information.



Philip Schmelzer
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