Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎11-05-2013
Message 1 of 3 (101 Views)

Birthdate problem

101 Views, 2 Replies
11-05-2013 11:28 AM

while registing for a student version i accedentally clicked 2013 instead of 1993 and now it has locked me from changing it, what do i do?

*Expert Elite*
Posts: 10,149
Registered: ‎01-14-2005
Message 2 of 3 (94 Views)

Re: Birthdate problem

11-05-2013 12:18 PM in reply to: smallwoodnh

Wait 20 years. 




An Autodesk representative can probably help you out on this.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Community Manager
Posts: 2,453
Registered: ‎09-27-2011
Message 3 of 3 (82 Views)

Re: Birthdate problem

11-05-2013 01:01 PM in reply to: smallwoodnh

Hi Nicholas,


This is by design as the minimum age for the Education Community is 13. I believe the lock lasts around 15 minutes, and as an alternative to waiting you should be able to proceed by utilizing a different browser.


Here to help if additional clarification is needed, otherwise please accept as a solution so that others can benefit from this information.

Philip Schmelzer
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.