Hello,
I am downloading Autodesk Maya 2015.
The download was stuck on Autodesk Maya 2015 SP2 while Installing. I clicked on Pause Download, and now it won't let me resume the download; the Pause button is grayed out. This may seem like a very basic problem, but I'd like to know how to get the Installation to Resume again.
Solved! Go to Solution.
Solved by TravisNave. Go to Solution.
I would recommend that you try downloading your product using the virtual assistant by following the directions here:
http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...
I am having the same issue. I needed to pause the install, the pause button remains gray, and no option to resume install is offered. Quite tiresome.
Both the enter button, and the spacebar pull up the how to install page online. But i can't find anything that shows how to un-pause an instillation. I simply went to bed and left it installing till it timed out.
You are using an unreliable method of downloading and installing.. Just follow these steps:
Download and install per:
1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product
However if the installation does fail using this method, please post your installation log file here so we can review it. Posting info: Sometimes installation log files contain personal information such as your serial #. Prior to posting your log file please make sure to remove such info.
Good luck on your installation and report back on your progress.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
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Happened with me too. Cancel the downloading and restart the setup. It will start from where you left off.
Hope it works!