Installation & Licensing

Installation & Licensing

Reply
Active Member
autodeskasad
Posts: 6
Registered: ‎08-10-2011
Message 1 of 10 (1,126 Views)

Autodesk Showcase 2012- Help needed

1126 Views, 9 Replies
08-10-2011 07:45 AM

Hi,

I have installed Autodesk showcase 2012 and when I try to open it up, I see an error saying " Autodesk Showcase 2012 SP1: window initialization failed. Your hardware configuration may not be supported". Please view the image below:

 

 

I have installed the service pack but still it showing the same error. Any suggestions and comments would be much appreciated,

 

Thanks.

*Expert Elite*
DarrenP
Posts: 7,690
Registered: ‎09-13-2007
Message 2 of 10 (1,121 Views)

Re: Autodesk Showcase 2012- Help needed

08-10-2011 07:51 AM in reply to: autodeskasad

what are your system requirements?

it says in the error message that your hardware may not be supported

Active Member
autodeskasad
Posts: 6
Registered: ‎08-10-2011
Message 3 of 10 (1,118 Views)

Re: Autodesk Showcase 2012- Help needed

08-10-2011 08:13 AM in reply to: DarrenP

Kindly view the attachments for the specifications of my laptop.

*Expert Elite*
DarrenP
Posts: 7,690
Registered: ‎09-13-2007
Message 4 of 10 (1,112 Views)

Re: Autodesk Showcase 2012- Help needed

08-10-2011 08:15 AM in reply to: autodeskasad

thats a hardware problem

you need to upgrade your graphics card to run showcase

you can not run showcase on that video card

Active Member
autodeskasad
Posts: 6
Registered: ‎08-10-2011
Message 5 of 10 (1,109 Views)

Re: Autodesk Showcase 2012- Help needed

08-10-2011 08:35 AM in reply to: DarrenP

Can you suggest me which graphic card should I have and if it is possible to upgrade a graphic card on a dell studio laptop?

*Expert Elite*
DarrenP
Posts: 7,690
Registered: ‎09-13-2007
Message 6 of 10 (1,107 Views)

Re: Autodesk Showcase 2012- Help needed

08-10-2011 08:39 AM in reply to: autodeskasad

you need to talk to dell about upgrading the laptop

you can use this to determine a graphics card: http://usa.autodesk.com/adsk/servlet/cert?siteID=123112&id=16391880

Active Member
autodeskasad
Posts: 6
Registered: ‎08-10-2011
Message 7 of 10 (1,104 Views)

Re: Autodesk Showcase 2012- Help needed

08-10-2011 08:45 AM in reply to: DarrenP

ok, thanks alot for all the inforamation. :smileyhappy:

Distinguished Contributor
signmeup
Posts: 163
Registered: ‎10-18-2007
Message 8 of 10 (815 Views)

Re: Autodesk Showcase 2012- Help needed

02-02-2012 01:12 AM in reply to: autodeskasad

I get the same error. Z400 workstation (6Gb) with Quadro 600 graphics card (1Gb). Windows XP x64 SP2.

Product Design Suite 2014, HP Z400 12Gb, Nvidia Quadro 2000
*Expert Elite*
DarrenP
Posts: 7,690
Registered: ‎09-13-2007
Message 9 of 10 (808 Views)

Re: Autodesk Showcase 2012- Help needed

02-02-2012 05:30 AM in reply to: signmeup

did you read this whole thread?

Distinguished Contributor
signmeup
Posts: 163
Registered: ‎10-18-2007
Message 10 of 10 (806 Views)

Re: Autodesk Showcase 2012- Help needed

02-02-2012 05:34 AM in reply to: DarrenP

is that a trick question?

Product Design Suite 2014, HP Z400 12Gb, Nvidia Quadro 2000
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.