Installation & Licensing

Installation & Licensing

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Active Member
autodeskasad
Posts: 6
Registered: ‎08-10-2011
Message 1 of 10 (1,118 Views)

Autodesk Showcase 2012- Help needed

1118 Views, 9 Replies
08-10-2011 07:45 AM

Hi,

I have installed Autodesk showcase 2012 and when I try to open it up, I see an error saying " Autodesk Showcase 2012 SP1: window initialization failed. Your hardware configuration may not be supported". Please view the image below:

 

 

I have installed the service pack but still it showing the same error. Any suggestions and comments would be much appreciated,

 

Thanks.

*Expert Elite*
DarrenP
Posts: 7,577
Registered: ‎09-13-2007
Message 2 of 10 (1,113 Views)

Re: Autodesk Showcase 2012- Help needed

08-10-2011 07:51 AM in reply to: autodeskasad

what are your system requirements?

it says in the error message that your hardware may not be supported

Active Member
autodeskasad
Posts: 6
Registered: ‎08-10-2011
Message 3 of 10 (1,110 Views)

Re: Autodesk Showcase 2012- Help needed

08-10-2011 08:13 AM in reply to: DarrenP

Kindly view the attachments for the specifications of my laptop.

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DarrenP
Posts: 7,577
Registered: ‎09-13-2007
Message 4 of 10 (1,104 Views)

Re: Autodesk Showcase 2012- Help needed

08-10-2011 08:15 AM in reply to: autodeskasad

thats a hardware problem

you need to upgrade your graphics card to run showcase

you can not run showcase on that video card

Active Member
autodeskasad
Posts: 6
Registered: ‎08-10-2011
Message 5 of 10 (1,101 Views)

Re: Autodesk Showcase 2012- Help needed

08-10-2011 08:35 AM in reply to: DarrenP

Can you suggest me which graphic card should I have and if it is possible to upgrade a graphic card on a dell studio laptop?

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DarrenP
Posts: 7,577
Registered: ‎09-13-2007
Message 6 of 10 (1,099 Views)

Re: Autodesk Showcase 2012- Help needed

08-10-2011 08:39 AM in reply to: autodeskasad

you need to talk to dell about upgrading the laptop

you can use this to determine a graphics card: http://usa.autodesk.com/adsk/servlet/cert?siteID=123112&id=16391880

Active Member
autodeskasad
Posts: 6
Registered: ‎08-10-2011
Message 7 of 10 (1,096 Views)

Re: Autodesk Showcase 2012- Help needed

08-10-2011 08:45 AM in reply to: DarrenP

ok, thanks alot for all the inforamation. :smileyhappy:

Distinguished Contributor
signmeup
Posts: 163
Registered: ‎10-18-2007
Message 8 of 10 (807 Views)

Re: Autodesk Showcase 2012- Help needed

02-02-2012 01:12 AM in reply to: autodeskasad

I get the same error. Z400 workstation (6Gb) with Quadro 600 graphics card (1Gb). Windows XP x64 SP2.

Product Design Suite 2014, HP Z400 12Gb, Nvidia Quadro 2000
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DarrenP
Posts: 7,577
Registered: ‎09-13-2007
Message 9 of 10 (800 Views)

Re: Autodesk Showcase 2012- Help needed

02-02-2012 05:30 AM in reply to: signmeup

did you read this whole thread?

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signmeup
Posts: 163
Registered: ‎10-18-2007
Message 10 of 10 (798 Views)

Re: Autodesk Showcase 2012- Help needed

02-02-2012 05:34 AM in reply to: DarrenP

is that a trick question?

Product Design Suite 2014, HP Z400 12Gb, Nvidia Quadro 2000
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