It's really sorry... No better solution yet....
May I confirm with you that now in your machine all the products have the same problem? Is there some special operations you did in that machine to make other products also failed to launch? Os any OS settings you modified?
I have inventor11 installed on windows7home premium, and it has never opened, it gives the, An autodesk product failed to send the required serial num, and generates an error report. I also have CAD12 and Revit12 on the same OS, both run fine, and all three programs have the same permissions. I don't get it. I've uninstalled, reinstalled, repaired... Nothing' works.
Check windows FEATURES and make sure that 3.5.net framework is enabled. Check what the system has listed to load for the inventor program at startup, make sure that all Inventor defaults are set to load on startup.
I too am getting the same error message.
I just installed Inventer 2012 with SP1 on a fresh install of Windows 7 64bit. When I start Inventor it does not even open and give me an error message "An Autodesk product failed to send the required value for SERIALNUM. The report sent to Autodesk may be incomplete."
Could you please try to install the .Net 3.5 SP1 from the 3rd Party folder from installation package? It’s restored in below path in Inventor installation package.
I have unistalled and reinstalled 3.5.net framework, the frame work is funtioning propperly. Any other suggestions? I downloaded and installed a fresh copy last night, SAME OLD MSG!!!!!!!!!!!!!!!!!!!!!!!!
I am sorry but I am a little confused... I thought you have resolved the problem about enable .Net 3.5 SP1 from Windows.
Now you installed another copy in another new computer last night (XP OS or Win7?), and meet the same dialog again?
No, it did not correct the missing value for serial num msg. I can attach the error log if you would like.