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Autodesk Premium Suite 2012 and 2013 - install both suites/backburner issue

5 REPLIES 5
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Message 1 of 6
kspoahar
Observer
301 Views, 5 Replies
‎08-24-2012 09:13 AM
‎08-24-2012 09:13 AM

Autodesk Premium Suite 2012 and 2013 - install both suites/backburner issue

We installed Autodesk Premium Suite 2012, and attempting to install 2013.  It fails when attempting to install the backburner 2013.

 

We attempted to uninstall the backburner 2012, but we recieve errors and it will not uninstall.  OS is Win 7 x64.  The uninstall states that IE 6 is required for uninstall, or gives failures.

 

Should we install 2012 without the backburner piece, and install it with 2013?  Or can both reside?

 

Thanks!

Kim

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Message 2 of 6
DarrenP
Consultant
in reply to: kspoahar
‎08-24-2012 09:36 AM
‎08-24-2012 09:36 AM

backburner is only needed with 3ds max design if your not going to use it don't install it

DarrenP
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Message 3 of 6
TravisNave
Mentor
in reply to: DarrenP
‎08-24-2012 09:52 AM
‎08-24-2012 09:52 AM

I agree with Darren.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 4 of 6
kspoahar
Observer
in reply to: TravisNave
‎08-24-2012 10:24 AM
‎08-24-2012 10:24 AM

We do plan to use the 3ds max.  So should we not install it for one but use the other, or are there issues with both versions residing on the same machine?

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Message 5 of 6
TravisNave
Mentor
in reply to: kspoahar
‎08-24-2012 10:26 AM
‎08-24-2012 10:26 AM

Typically, Autodesk products all play well together... even between release years. 



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Message 6 of 6
kspoahar
Observer
in reply to: TravisNave
‎08-24-2012 10:30 AM
‎08-24-2012 10:30 AM

when we attempted to install 2013, in order for the suite to install, we had to uncheck the backburner piece within the 3ds max design in order for installation to complete.

 

uninstalling the 2011 via add/remove programs in Win 7 will not complete.  Its as if the install package was created for a version other than windows 7.

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