Autodesk licensing crash

[Anonymous]

Hi,

I have downloaded Acad2013 from Autodesk Education Community.

Inventor fusion 2013 is working fine but Acad wont open without crashing.

I have attached a printscreen of it. Not sure what's wrong, ive restored my latop and everything.

Here are some specs:

WIndows 7 home premium

Dell XPS L702X 64-BIT

intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz 2.20 GHz

6GB RAM

Cheers,

[emily.xu]

Hi Claudian

Wecome to autodesk disscussion group!

Do you mean you have reformated your system, but the issue still there? Can you try to run the product under the diagnostic mode? Let me know the result.

[Anonymous]

Hey Emily,

I tried what you suggested and I was able to go a bit further. It took me
to the activation is needed screen but then it crashes again.

FlexNET wasnt turned on if that makes a difference.

[emily.xu]

Are you using IE 10?If yes, try to uninstall IE10, then start product.

Also update the graphics card driver.
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[Anonymous]

i have checked the graphics card driver - it's up to date.

Please advise me on what to do next

[emily.xu]

Can you try to login your system with another user and see if works?

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