Installation & Licensing

Installation & Licensing

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Member
jelles
Posts: 5
Registered: ‎06-14-2013
Message 1 of 19 (1,632 Views)

Autodesk Licensing crash. Cannot start Inventor 2014

1632 Views, 18 Replies
06-17-2013 12:25 AM

Hi,

 

I just installed Inventor 2014 on my laptop. And it does'nt work. 

When i start te program i get an Autodesk Licensing box, it says: Please whait wile your licensing is being verified. 

Then i get an error that Autodesk component crashed. There wil be an notification when there is an solution to the problem. When i click it away. I have to manually shut down the Inventor Process in Taskmanager. 

It's very annoying because i need Inventor for my school work. 

On my previous Windows Installation Inventor 2010 worked fine! So i don't know why Inventor 2014 isn't working! 

 

Please help me! If i don't get it work. I get in serious trouble.

I also had help with the support desk between an Twitter conversation.

 

I added an attachment, there is the crash notification. Sorry, but it is in Dutch.

 

Jelle

Mentor
Darin.Green
Posts: 173
Registered: ‎05-18-2008
Message 2 of 19 (1,614 Views)

Re: Autodesk Licensing crash. Cannot start Inventor 2014

06-17-2013 08:40 AM in reply to: jelles

Try changing the compatibility mode to Windows Vista SP1within the shortcut properties for Inventor 2014 then launch the application.

Darin Green
Synergis Technologies

If this resolve your issue/question, give Kudos or Accept as Solution...
*Expert Elite*
TravisNave
Posts: 10,274
Registered: ‎01-14-2005
Message 3 of 19 (1,609 Views)

Re: Autodesk Licensing crash. Cannot start Inventor 2014

06-17-2013 08:52 AM in reply to: jelles

Install the license crash hotfix for all 2014 products:

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=21825687&linkID=12305695

 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
jelles
Posts: 5
Registered: ‎06-14-2013
Message 4 of 19 (1,604 Views)

Re: Autodesk Licensing crash. Cannot start Inventor 2014

06-17-2013 10:18 AM in reply to: Darin.Green

Nope... Get the same thing... Get the licensing popup box. And then the error that the component crashed...

When i do that thing in my CMD panel, i get an serialnumber... That's why i thought it was'nt a solution to my problem.

*Expert Elite*
TravisNave
Posts: 10,274
Registered: ‎01-14-2005
Message 5 of 19 (1,595 Views)

Re: Autodesk Licensing crash. Cannot start Inventor 2014

06-17-2013 11:09 AM in reply to: jelles

Try logging in an registering as another user with local admin rights, and Internet Explorer as the default browser.  Though, I have seen activation problems with IE10 lately...

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Mentor
Darin.Green
Posts: 173
Registered: ‎05-18-2008
Message 6 of 19 (1,592 Views)

Re: Autodesk Licensing crash. Cannot start Inventor 2014

06-17-2013 11:15 AM in reply to: jelles

Navigate to System properties (Within the start menu, type "sysdm.cpl" in the search box and hit enter) When the system properties dialog box open, navigate to the Advance tab and click the settings button under Performance.

 

From the "Visual Effects" tab, choose "Adjust for best performance" then click Ok all the way out.

 

Start Inventor again to see if the app loads.

 

Hope this help

Darin Green
Synergis Technologies

If this resolve your issue/question, give Kudos or Accept as Solution...
Member
jelles
Posts: 5
Registered: ‎06-14-2013
Message 7 of 19 (1,583 Views)

Re: Autodesk Licensing crash. Cannot start Inventor 2014

06-17-2013 01:41 PM in reply to: Darin.Green

Tried it on another account with Internet Explorer 10 as standard browser. Visual Effects set on Best performance but doesn't work either... 

I get an screen i have to accept the license terms and when i press OK, it does the same as on my standard account.

I don't know what to do guys...

*Expert Elite*
TravisNave
Posts: 10,274
Registered: ‎01-14-2005
Message 8 of 19 (1,576 Views)

Re: Autodesk Licensing crash. Cannot start Inventor 2014

06-17-2013 02:45 PM in reply to: jelles

Another common reason Inventor crashes at launch is video card related.  You running a certified driver?

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
jelles
Posts: 5
Registered: ‎06-14-2013
Message 9 of 19 (1,570 Views)

Re: Autodesk Licensing crash. Cannot start Inventor 2014

06-18-2013 12:26 AM in reply to: TravisNave

I'm running 2 video cards on my laptop. An integrated Intel and an Nvidia card. I can try it to open it with my Nvidia card. 

The drivers i used from my installation CD. And i think they are up to date!

Member
jelles
Posts: 5
Registered: ‎06-14-2013
Message 10 of 19 (1,565 Views)

Re: Autodesk Licensing crash. Cannot start Inventor 2014

06-18-2013 12:46 AM in reply to: TravisNave

Oke, i set the default video card for Inventor to my Intel Graphics Card, and Inventor just started... It's not working well but i'm further then before. I now see an error message from my Nvidia graphics card. I'm gonna update the drivers of it, and also for my Intel card. 

Thanks!!

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