Installation & Licensing

Installation & Licensing

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Member
gpaubuchon
Posts: 5
Registered: ‎01-28-2013
Message 1 of 9 (175 Views)

AutoDesk Inventor 2012 Service Pack 2 installation problem

175 Views, 8 Replies
04-29-2013 11:05 AM

I am trying to install Service Pack 2 for AutoDesk Inventor 2012. When I launch the installer I get to a point where I receive an error saying that I do not have sufficient permission to a specific registry key. I am running Windows Xp with serive pack 3 and am logged in as Administrator. This did not change the problem.

*Expert Elite*
TravisNave
Posts: 10,736
Registered: ‎01-14-2005
Message 2 of 9 (159 Views)

Re: AutoDesk Inventor 2012 Service Pack 2 installation problem

04-30-2013 10:59 AM in reply to: gpaubuchon

Check the permissions on the specific registry key in question.

Member
gpaubuchon
Posts: 5
Registered: ‎01-28-2013
Message 3 of 9 (156 Views)

Re: AutoDesk Inventor 2012 Service Pack 2 installation problem

04-30-2013 11:02 AM in reply to: TravisNave
I have logged in as Administrator and checked the permissions for the specific key. The administrator account has full control but it does not make any difference.

Gregory P. Aubuchon
District Technician
851-4755
Greg.aubuchon@fhsdschools.org
*Expert Elite*
TravisNave
Posts: 10,736
Registered: ‎01-14-2005
Message 4 of 9 (154 Views)

Re: AutoDesk Inventor 2012 Service Pack 2 installation problem

04-30-2013 11:07 AM in reply to: gpaubuchon

Try adding full control to the key to the everyone account.  Replace permissions to child keys.

Member
gpaubuchon
Posts: 5
Registered: ‎01-28-2013
Message 5 of 9 (150 Views)

Re: AutoDesk Inventor 2012 Service Pack 2 installation problem

04-30-2013 12:36 PM in reply to: TravisNave
Tried your suggestion. No change to problem.

Gregory P. Aubuchon
District Technician
851-4755
Greg.aubuchon@fhsdschools.org
*Expert Elite*
TravisNave
Posts: 10,736
Registered: ‎01-14-2005
Message 6 of 9 (144 Views)

Re: AutoDesk Inventor 2012 Service Pack 2 installation problem

04-30-2013 02:25 PM in reply to: gpaubuchon

Post the error here so we can see it. 

Member
gpaubuchon
Posts: 5
Registered: ‎01-28-2013
Message 7 of 9 (138 Views)

Re: AutoDesk Inventor 2012 Service Pack 2 installation problem

05-01-2013 04:50 AM in reply to: TravisNave
The error message is "Error 1402 The registry key could not be opened. HKEY_LOCAL_MACHINE\SOFTWARE\AUTODESK\\Revision16.0 (Inbetween Autodesk and Revisioin16.0 is where I inserted INVENTOR) Make sure you have sufficient permissions to access this key"

Thanks

Gregory P. Aubuchon
District Technician
851-4755
Greg.aubuchon@fhsdschools.org
*Expert Elite*
TravisNave
Posts: 10,736
Registered: ‎01-14-2005
Message 8 of 9 (133 Views)

Re: AutoDesk Inventor 2012 Service Pack 2 installation problem

05-01-2013 09:26 AM in reply to: gpaubuchon

Definitely a reg problem.  Can you screencap the error? 

Member
gpaubuchon
Posts: 5
Registered: ‎01-28-2013
Message 9 of 9 (130 Views)

Re: AutoDesk Inventor 2012 Service Pack 2 installation problem

05-01-2013 09:50 AM in reply to: TravisNave
I had another computer that I could load Windows Xp on and also install the Autodesk Inventor. I did that and did not have any problem installing the service pack. Since our last email I have been informed that some time in the near future these units are to be replaced. I am also looking into upgrading these units to Windows 7 if the replacement is postponed. Thanks for your help.

Gregory P. Aubuchon
District Technician
851-4755
Greg.aubuchon@fhsdschools.org
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