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AutoDesk Inventor 2012 Service Pack 2 installation problem

8 REPLIES 8
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Message 1 of 9
gpaubuchon
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476 Views, 8 Replies
‎04-29-2013 11:05 AM
‎04-29-2013 11:05 AM

AutoDesk Inventor 2012 Service Pack 2 installation problem

I am trying to install Service Pack 2 for AutoDesk Inventor 2012. When I launch the installer I get to a point where I receive an error saying that I do not have sufficient permission to a specific registry key. I am running Windows Xp with serive pack 3 and am logged in as Administrator. This did not change the problem.

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Message 2 of 9
TravisNave
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in reply to: gpaubuchon
‎04-30-2013 10:59 AM
‎04-30-2013 10:59 AM

Check the permissions on the specific registry key in question.



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Message 3 of 9
gpaubuchon
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in reply to: TravisNave
‎04-30-2013 11:02 AM
‎04-30-2013 11:02 AM

I have logged in as Administrator and checked the permissions for the specific key. The administrator account has full control but it does not make any difference.

Gregory P. Aubuchon
District Technician
851-4755
Greg.aubuchon@fhsdschools.org
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Message 4 of 9
TravisNave
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in reply to: gpaubuchon
‎04-30-2013 11:07 AM
‎04-30-2013 11:07 AM

Try adding full control to the key to the everyone account.  Replace permissions to child keys.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 5 of 9
gpaubuchon
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in reply to: TravisNave
‎04-30-2013 12:36 PM
‎04-30-2013 12:36 PM

Tried your suggestion. No change to problem.

Gregory P. Aubuchon
District Technician
851-4755
Greg.aubuchon@fhsdschools.org
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Message 6 of 9
TravisNave
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in reply to: gpaubuchon
‎04-30-2013 02:25 PM
‎04-30-2013 02:25 PM

Post the error here so we can see it. 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 7 of 9
gpaubuchon
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in reply to: TravisNave
‎05-01-2013 04:50 AM
‎05-01-2013 04:50 AM

The error message is "Error 1402 The registry key could not be opened. HKEY_LOCAL_MACHINE\SOFTWARE\AUTODESK\\Revision16.0 (Inbetween Autodesk and Revisioin16.0 is where I inserted INVENTOR) Make sure you have sufficient permissions to access this key"

Thanks

Gregory P. Aubuchon
District Technician
851-4755
Greg.aubuchon@fhsdschools.org
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Message 8 of 9
TravisNave
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in reply to: gpaubuchon
‎05-01-2013 09:26 AM
‎05-01-2013 09:26 AM

Definitely a reg problem.  Can you screencap the error? 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
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Message 9 of 9
gpaubuchon
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in reply to: TravisNave
‎05-01-2013 09:50 AM
‎05-01-2013 09:50 AM

I had another computer that I could load Windows Xp on and also install the Autodesk Inventor. I did that and did not have any problem installing the service pack. Since our last email I have been informed that some time in the near future these units are to be replaced. I am also looking into upgrading these units to Windows 7 if the replacement is postponed. Thanks for your help.

Gregory P. Aubuchon
District Technician
851-4755
Greg.aubuchon@fhsdschools.org
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