Dear Autodesk,
We are trying to migrate and re-install Autodesk Infrastructure Map Server 2013 from physical to virtual machine by using the same activation code. However, it is not successful with Activation error message (0015.111).
Please refer to the screen shots below for details.
Kindly advise further so that we can proceed.
Hope to hear from you soon.
Thanks in advance.
Regards,
PPC
Please be aware that this is a public forum posting serial numbers or personal information is not advised
Edited by
Discussion_Admin
You cannot reuse an activation code. You need to get a new one from your reseller or from http://register.autodesk.com.
Good Luck!
Dear Travis Nave,
Thanks for the reply. I tried to get a new activation code from http://register.autodesk.com by entering the existing product serial number but keep getting the warning message that it is an invalid serial number and thus cannot proceed. Is this step correct?
The reseller (IMAGINiT Technologies ) whose we purchased the software license last time is no more in selling Autodesk product. So, pls advise how should we proceed from here?
Thanks and hope to get more reply from you soon.
Regards,
PPC