Why, when I click on the Autodesk Exchange Apps button do I receive this error message?
Autodesk Revit Architecture Suite 2013 fully patched on Windows 64 Ultimate.
Same error with Revit or Autodesk Architecture.
Would it have anything to do that I was on subscription (Now lasped)
Do you have an issue accessing and logging in to the Exchange Apps site directly from your browser as well or is it only from in-product?
For your consideration.
I receive the error only when in-product.
Have the Revit Architectural Suite 2103 installed and have uninstalled and reinstalled over this past weekend.
Both AutoCAD Architecture and Revit are updated with the appropriate Service Packs.
I did not install any of the previous hotfixes - I went directly to installing the Service Packs.
AutoCAD Architecture 2013
Just started with empty drawing on screen
Clicked on the Autodesk Exchange App button
AutoCAD Architecture crashed and Error Report was sent.
Restarted and again clicked on the Autodesk Exchange App button and I receive the webpage cannot be found error.
Restarted one more time and received the same webpage cannot be found error.
Started Revit and on start page
Clicked on the Autodesk Exchange App button and I receive the webpage cannot be found error.
Opened to new drawing and when I click on the Autodesk Exchange App button and I receive the webpage cannot be found error.
I logged out of Autodesk 360 and was then able to access the Autodesk Exchange website with both AutoCAD Architecture and Revit.
Logged back in to Autodesk 360
While in Revit I may now access the Autodesk Exhange website however when I start AutoCAD Architecture I am able to access the Autodesk Exchange website and then crash with an error. See attached "Error.jpg".
The Autodesk 360 sign in made me wonder, so I tried a repair install. Same issues remained.
I signed out from Autodesk 360.
Uninstalled AutoCAD Architecture again.
The Autodesk Exchange Apps issue has been fixed.
Access a broad range of knowledge to help get the most out of your products and services.
Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.
Upgrading to a 2015 product? Make sure to check these out 1st!