Installation & Licensing

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New Member
pcollette
Posts: 2
Registered: ‎09-02-2010
Message 1 of 35 (2,387 Views)

Autodesk Education serial run-out

2387 Views, 34 Replies
09-02-2010 09:20 AM

My students are supposed to install autoCAD 2010 french at home to do their homeworks. Since august 31st, they get this message when they download the software :

 

We apologize, we are temporarily out of serial numbers for this product. You may download and install the 30 day trial version. Return to this page prior to or at the expiration of your 30 day trial to obtain your serial number for activation.
I get the same problem with the 2011 version. Is there any official news about this? Will they be able to get a student license before the end of the trial version?
Thanks
Active Member
daniela_dp
Posts: 10
Registered: ‎03-19-2010
Message 2 of 35 (2,331 Views)

Re: Autodesk Education serial run-out

09-06-2010 09:44 AM in reply to: pcollette

I got the same problem.

Alumni
DouglasLauritsen
Posts: 642
Registered: ‎04-16-2008
Message 3 of 35 (2,277 Views)

Re: Autodesk Education serial run-out

09-09-2010 09:31 AM in reply to: daniela_dp

This has been resolved and additional serial numbers are available to the student community. The students can use the Serial Number and Product Key generated when they initiate the download to activate a trial that is already installed.



Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

Member
sam121
Posts: 3
Registered: ‎09-13-2010
Message 4 of 35 (2,244 Views)

Re: Autodesk Education serial run-out

09-13-2010 01:57 AM in reply to: pcollette

sir problem is not solved now autodesk maya gives this error

 

We apologize, we are temporarily out of serial numbers for this product. You may download and install the 30 day trial version. Return to this page prior to or at the expiration of your 30 day trial to obtain your serial number for activation.


hope you ll solve it as soon as possible

Thanks

Sam

Alumni
DouglasLauritsen
Posts: 642
Registered: ‎04-16-2008
Message 5 of 35 (2,224 Views)

Re: Autodesk Education serial run-out

09-13-2010 08:49 AM in reply to: sam121

Maya now has additional serial numbers available for the Student Community. If you go back to the Maya download it will generate the Serial Number and Product Key then allow for the download.



Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

Member
sam121
Posts: 3
Registered: ‎09-13-2010
Message 6 of 35 (2,175 Views)

Re: Autodesk Education serial run-out

09-14-2010 02:21 AM in reply to: pcollette

Again sorry for reposting but problem is not solved now both autodesk maya and autodesk autocad show this error i can't try both the softwares :smileysad:

 

We apologize, we are temporarily out of serial numbers for this product. You may download and install the 30 day trial version. Return to this page prior to or at the expiration of your 30 day trial to obtain your serial number for activation.

 

i hope u ll solve it.

Thanks

Sam.


Alumni
DouglasLauritsen
Posts: 642
Registered: ‎04-16-2008
Message 7 of 35 (2,157 Views)

Re: Autodesk Education serial run-out

09-14-2010 09:58 AM in reply to: sam121

Additional serial numbers have again been added for AutoCAD 2011 and Maya 2011.



Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

Member
sam121
Posts: 3
Registered: ‎09-13-2010
Message 8 of 35 (2,148 Views)

Re: Autodesk Education serial run-out

09-14-2010 11:48 AM in reply to: pcollette

Hi i was able to get autodesk maya but autocad was still showing this error thanks for help.

Alumni
DouglasLauritsen
Posts: 642
Registered: ‎04-16-2008
Message 9 of 35 (2,133 Views)

Re: Autodesk Education serial run-out

09-14-2010 02:06 PM in reply to: sam121

I have been interacting with someone from the administrative team for the Student Community on this so please be patient I am not conducting the administrative tasks required to allocate additional serial numbers myself. I am told that AutoCAD should be ready to provide Serial Numbers, Product Keys and download again.



Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

New Member
SaraBy
Posts: 2
Registered: ‎09-14-2010
Message 10 of 35 (2,125 Views)

Re: Autodesk Education serial run-out

09-14-2010 09:15 PM in reply to: pcollette

When I downloaded Maya 2011 and received the serial, it was only for a 30 day trial - how do I obtain a 13 month trial? Thanks.

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