Autodesk Education Master Suite 2015 - 0xc0000142 Error occured.

[jgeller]

I created an image for this Cad Lab, only two computers are having trouble register.

Dell Optiplex 9020

8GB Memory

Window 7 64 Bit

Please see attachment for the error message

[jessica.t]

Hi @jgeller and welcome to the community!

This error sometimes appear when files become corrupted during the download / installation process. Please try this steps before your next download attempt:

• In the preferences or options area of your preferred browser, remove pop-up blockers and allow access to all *autodesk.com sites.
• In the preferences or options area of your preferred browser, delete cookies, temporary internet files, and history.
• Turn off your personal firewall or VPN, if you use one.
• Disable UAC
• Close and reopen your preferred browser.
• Re-download from the Virtual Agent

Be sure to let us know how it goes. If you have any other questions or concerns please reply to this post. Thanks!

[jgeller]

My firewall is off.

I have ghosted 20 computers and only two computers are not working.

[jessica.t]

Are you downloading from the Virtual Agent or the Subscription Center? Have you tried a different download method? That often helps.

[pugliesej]

Where do we download this software from??

Thanks

[jessica.t]

Hi @pugliesej and welcome to the Autodesk Community!

You should be able to download your software direclty through your Autodesk Account. If you need any help with this please let us know. Thank you!