Installation & Licensing

Installation & Licensing

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Active Member
ccti-reg
Posts: 10
Registered: ‎06-20-2011
Message 1 of 25 (12,360 Views)
Accepted Solution

Autodesk Download Manager

12360 Views, 24 Replies
06-05-2012 07:04 AM

Hello,

 

I'm trying to download "Autodesk Education Master Suite English 2013 Win 32/64" throught the download manager and it's not working. When selecting a folder, it either says I need 102 gig more (on a disk with 200gig free and a download size of 42gig), or it accept, create an empty folder and stay there (nothing added to the queue, only a "there is no file" message). If I try to download again, it says "download already in queue".

 

I then tried browser download, which send me 11 4.0gig file. Problem is, I have 2x part 7 and 0x part 6.

 

I tried redownloading and looking at all the name, I really receive 2x part 7 and no part 6.

 

Thanks

New Member
aldur.parts
Posts: 1
Registered: ‎10-21-2010
Message 2 of 25 (12,354 Views)

Re: Autodesk Download Manager

06-05-2012 08:09 AM in reply to: ccti-reg

Same here.

Download manager not working- says not enough space (i have 150gigs free space)

And browser donload misses part 6

 

I am really not happy with a...

*Expert Elite*
TravisNave
Posts: 10,736
Registered: ‎01-14-2005
Message 3 of 25 (12,342 Views)
Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 4 of 25 (12,339 Views)

Re: Autodesk Download Manager

06-05-2012 10:10 AM in reply to: aldur.parts

Hi ccti-reg and aldur.parts,

 

Part 6 of the 2013 Education Master Suite can be downloaded here.

 

Per the 2013 Education Master Suite system requirements, recommended hard disk space is 500 GB.

 

The Browser Download size is going to represent the file size before extraction and installation, and the Download Now size equates to the size after extraction before installation. In either case the requirement for both is going to be larger than the stated size. The Download Now web manager, checks system space prior to the download to ensure that there is enough room, and hence the download block.



Philip Schmelzer
Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 5 of 25 (12,338 Views)

Re: Autodesk Download Manager

06-05-2012 10:10 AM in reply to: TravisNave

Thanks Travis!



Philip Schmelzer
Active Member
ccti-reg
Posts: 10
Registered: ‎06-20-2011
Message 6 of 25 (12,326 Views)

Re: Autodesk Download Manager

06-05-2012 11:55 AM in reply to: TravisNave

Thanks for the reply, now downloading the missing part 6.

 

Also, part 7 is sent 2 time through the browser.

 

Thanks again!

Valued Contributor
Priitl220
Posts: 87
Registered: ‎05-23-2007
Message 7 of 25 (12,301 Views)

Re: Autodesk Download Manager

06-05-2012 11:20 PM in reply to: ccti-reg

I would appreciate if I would not have to download all of them as I only use 5 of them. There should be an option to download them separately.

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Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 8 of 25 (12,245 Views)

Re: Autodesk Download Manager

06-07-2012 12:32 PM in reply to: Priitl220

Hello Priitl220,

 

We're constantly revising the download and installation process to improve the overall experience, with your feedback being a perfect example of a potential driving factor.

 

I also wanted to attach a link to the following informational article that discusses the space requirements needed for downloading and installing autodesk software.



Philip Schmelzer
KEA
Active Member
KEA
Posts: 8
Registered: ‎06-02-2008
Message 9 of 25 (12,110 Views)

Re: Autodesk Download Manager

06-17-2012 03:31 PM in reply to: Priitl220

the smartest post i have found - looking for a workaround concerning the "new & improved download manager"!!!!

 

 

Active Member
ccti-reg
Posts: 10
Registered: ‎06-20-2011
Message 10 of 25 (12,097 Views)

Re: Autodesk Download Manager

06-18-2012 06:05 AM in reply to: philip.s

Yeah it's a pain to download over 50gig when you only need 3 products, but then, I like the fact that I'm able to make multiple deployment package using the same 20gig source. Starting only 1 configuration to install x numbers of product instead of starting x number of configuration (requiring more user input) is a thumbs up.

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