Last week AutoCAD 2014 LT stopped starting up, hard crashes. I did an uninstall and tried to reinstall and got this error:
"Autodesk component has stopped working"
To fix this I have tried:
The suggestions posted here: http://forums.autodesk.com/t5/installation-licensing/autodesk-component-has-stopped-working/td-p/384...
Including a complete uninstall/reinstall.
I have tried running in compatibility mode
I have tried creating a new windows account and running from there.
It is still giving me the same error.
OS: Windows 8.1 64 Bit
EDIT: You can also add this: http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Standalone-Licensing-Wiza... to the list of things I have done that haven't worked.
Hi Will and welcome to the Autodesk Community!
I tried using your email address to look up your case number but was unable to locate anything recent. To submit a licensing case to reach the Activation and Registration department, please follow these steps:
1. Visit http://knowledge.autodesk.com/contactus
2. Select “Activation & Registration” or “License Management”
3. Select appropriate subtopics from the pull-down menus
4. Select “I Still Need Help” if you need personal assistance
There you can chat with a live agent or submit an email if all agents are busy. Thank you!
I've already talked with an agent and gotten an activation code. The email associated with my AutoDesk account is no longer valid, and I can't change it (because the only way to reset the password is to send an email to the invalid account...DOH).
The agent I talked to said to come here...
Email(s):
will@winengineer.com (invalid, and the one the Autodesk account is tied to)
will.rhoads@winengineer.com (valid)
This type of crash I’ve seen connected to a combination of windows updates and I would uninstall them first. After activation, they can reinstall with regular windows updates.
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