Autodesk 3DSMax 2014 Install Error

[anthonyjmorse]

Hi 3DS Max Community, I'm currently experiencing trouble downloading my student copy of 3DS Max 2014. I was able to successfully download and install the subcomponents such as Composite and Backburner as well as the Material Archives, but can't find and install the main 3DS Max files. When attempting to repair my install the installer acts as if all the files are there and nothing's wrong. I don't know is this is due to it reading previous installation still inside my computer, but I thoroughly uninstalled and deleted every component and file before trying again. I've tried to install numerous times and uninstalled afterward. Has anyone experienced a similar problem?

[david.lau · Accepted solution]

Try a browser download from students.autodesk.com site.  The button is not very apparent.  

If the software will not install and it appears to be installed but it isn't installed, please use Fix It to uninstall it.

http://upandready.typepad.com/up_and_ready/2012/06/windows-the-basics-of-using-microsoft-fix-it.html

[anthonyjmorse]

Microsoft Fixit worked like a charm. Thank you!

[mikknightus · Accepted solution]

how to fix error in cad and max  after successfull installation you'll get an error saying... the application has failed to start because its side by side configuration is in correct...

[anthongj]

im having the same problem as him to except nothig is downloading and microsoft soft fix it cant pick it up

[Mark.Lancaster]

@anthongj

Welcome to the community...

IF you haven't downloaded and installed anything not sure why you're using Microsoft Fixit. 

Download and install per:

1. Access the Autodesk Virtual Agent (link is in my signature) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

Good luck on your installation.