Installation & Licensing

Installation & Licensing

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jrn0505
Posts: 4
Registered: ‎04-03-2013
Message 1 of 6 (1,108 Views)
Accepted Solution

AUtodesk 3ds Max & Maya Installation Error

1108 Views, 5 Replies
04-15-2013 09:14 AM

I've just downloaded the Trial straight from the sight. And once it was done downloading I open it, install it. But once it gets to this step, all i get is this message, and I have no idea what to do. Any help would be greatly appreciated...

 

Also, I've done some reading about the system requirements for certain programs, Maya and 3ds Max use Windows 7 Professional, I have Windows 7 Ultimate. Would the problem be my operating system?

 

Error

Then uninstall that version from your machine and try again.

*Expert Elite*
TravisNave
Posts: 10,728
Registered: ‎01-14-2005
Message 2 of 6 (1,103 Views)

Re: AUtodesk 3ds Max & Maya Installation Error

04-15-2013 09:23 AM in reply to: jrn0505

Try installing as a different user with local admin rights and no spaces in the username. 

Member
jrn0505
Posts: 4
Registered: ‎04-03-2013
Message 3 of 6 (1,089 Views)

Re: AUtodesk 3ds Max & Maya Installation Error

04-15-2013 10:26 AM in reply to: TravisNave
I'm downloading the trial again, I'll see if this works or not, thanks again. Never thought about making a new account.
Member
jrn0505
Posts: 4
Registered: ‎04-03-2013
Message 4 of 6 (1,084 Views)

Re: AUtodesk 3ds Max & Maya Installation Error

04-15-2013 10:53 AM in reply to: TravisNave
It didn't work. I made it through the error i usually get, but then it failed to install Maya and 3ds Max. Something about an error with Microsoft Visual C++ 2005 Redistributable.
*Expert Elite*
TravisNave
Posts: 10,728
Registered: ‎01-14-2005
Message 5 of 6 (1,068 Views)

Re: AUtodesk 3ds Max & Maya Installation Error

04-15-2013 12:39 PM in reply to: jrn0505

Then uninstall that version from your machine and try again.

Member
jrn0505
Posts: 4
Registered: ‎04-03-2013
Message 6 of 6 (1,053 Views)

Re: AUtodesk 3ds Max & Maya Installation Error

04-16-2013 04:43 PM in reply to: TravisNave
I did. actually uninstalled all of the 2005 packs. one by one.

the log i get is.

2013/4/16:15:12:42 ⌐⌐ JON === Setup started on JON by ⌐⌐ ===
2013/4/16:15:12:42 ⌐⌐ JON Path_Length: 151
2013/4/16:15:12:42 ⌐⌐ JON Current Directory C:\Autodesk\Autodesk_Maya_2014_dlm
2013/4/16:15:12:42 ⌐⌐ JON Launch
2013/4/16:15:12:42 ⌐⌐ JON CommandLine
2013/4/16:15:12:42 ⌐⌐ JON Path_Length: 151
2013/4/16:15:12:42 ⌐⌐ JON Current Directory C:\Users\⌐⌐\AppData\Local\Temp\_AID38.tmp
2013/4/16:15:12:45 ⌐⌐ JON === Setup ended ===

2013/4/16:15:12:43 ⌐⌐ JON === Setup started on JON by ⌐⌐ ===
2013/4/16:15:12:43 ⌐⌐ JON Path_Length: 151
2013/4/16:15:12:43 ⌐⌐ JON Current Directory C:\Users\⌐⌐\AppData\Local\Temp\_AID38.tmp
2013/4/16:15:12:43 ⌐⌐ JON Launch
2013/4/16:15:12:45 ⌐⌐ JON PageOpen LaunchDialog
2013/4/16:19:40:15 ⌐⌐ JON PageOpen LicenseDialog
2013/4/16:19:40:17 ⌐⌐ JON PageOpen ProductInfoDialog
2013/4/16:19:40:21 ⌐⌐ JON PageOpen ProductSelectionDialog2
2013/4/16:19:40:35 ⌐⌐ JON PageOpen FullProgressDialog
2013/4/16:19:40:35 ⌐⌐ JON Installing Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86): "C:\Autodesk\Autodesk_Maya_2014_dlm\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe" /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\⌐⌐\AppData\Local\Temp\vcredist_x86_2005.log"" "
2013/4/16:19:40:38 ⌐⌐ JON Install Microsoft Visual C++ 2005 SP1 Redistributable ATL Security Update (x86) Failed Installation aborted, Result=1603
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