Autodesk 3DS Max 2014 Licensing Screen Blank

[Anonymous]

Hi,

I recently got a student license for 3ds max.  I can't wait to try out this software, but like many people I have a blank activation screen.  Sometime I get a screen up with 2 radio buttons sometimes I just get a small box come up.

I have read heaps of solutions on the net and on the forums here but I can't get anything to work.  I turned off IE 11 and tried to download IE 9 but I just get a message saying my system doesn't support IE 9.  I am using windows 7 64 bit.

Can someone please help coz I really want to get my software working so I can use it!

Leah

[AlvinWSK]

Hi Leah Hendry, i'm reffering to your quote about turning off IE 11. Did you uninstall IE 11 from Control Panel ?

If not, Please try to go to Start > Control Panel > Program Features

Remove Internet Explorer 11 and reboot.

Once it is remove, it will automatically revert back to IE 9/10

You may repeat this process until the IE is showing IE 9.

Thank you

[TravisNave]

For more information on this known Autodesk Support Knowledge Base article, please follow this link:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Registe...

Additional discussion about this issue can be found here:

http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/td-p/2862508

But reverting to IE9 is a good bet, unless of course you're running Windows 8.

Good Luck!